Lead Reservationist
Company: Juniper
Location: Austin
Posted on: September 23, 2022
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Job Description:
Juniper is seeking a friendly, outgoing Lead Reservationist to
join our team!Juniper is a modern restaurant designed around the
combination of Northern Italian culinary traditions with local
Texan ingredients. From nose-to-tail butchery and small scale
farming to house made pasta and bread, we strive to make minimalist
ingredients extraordinary. As we continue to grow and evolve, we
welcome passionate individuals to join us in our mission to produce
an elegant yet contemporary dining experience.Responsibilities of
the Lead Reservationist include:Manage incoming guest reservations,
while also acting as main point of sale for inquiries and
bookingsSupervise, train, and assist in managing the host
teamRespond to phone calls and emails in a timely, professional
manner Handle guest inquiries and complaints courteously and
efficiently Track special requests, occasions, and guest
experiences within OpenTableWork with both the service and culinary
team regarding guest requests, menu changes, and daily
printingUpdate, print, and organize menus on a daily basisProvide
the highest level of customer service at all times as well as
promoting guest and employee relationsManage the wait list, seating
of guests, and oversight of table maintenance during service Set
the tone for each guest to have a wonderful, dynamic experience
with usWe are in search of someone with the following
qualities:Warm, engaging, professional demeanor High level of
computer skills: Open Table, Microsoft Outlook, MS Office Suite,
Adobe Suite, Ability to set priorities and meet deadlinesAbility to
problem solve and coordinate decisions in an expedited, efficient
mannerExcellent phone etiquette and communication skills Excel in
time management, interpersonal, organizational, and writing
skillsMust be able to work 30-40 hours per week including
Saturdays, Sundays, some Holidays, and evening shiftsAt least 2-3
years of reservations or hospitality experience Compensation and
Benefits:This position is compensated at $18 an hour plus a portion
of the tip pool, in addition to continued advancement
opportunities. We also offer all employees healthcare (medical,
dental, and vision), paid time off, and talent referral bonuses. If
you remain employed with us for 90 days you also receive a $250
bonus!If you are interested in the position, please send us your
resume!
Keywords: Juniper, Austin , Lead Reservationist, Other , Austin, Texas
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