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Lead Reservationist

Company: Juniper
Location: Austin
Posted on: September 23, 2022

Job Description:

Juniper is seeking a friendly, outgoing Lead Reservationist to join our team!Juniper is a modern restaurant designed around the combination of Northern Italian culinary traditions with local Texan ingredients. From nose-to-tail butchery and small scale farming to house made pasta and bread, we strive to make minimalist ingredients extraordinary. As we continue to grow and evolve, we welcome passionate individuals to join us in our mission to produce an elegant yet contemporary dining experience.Responsibilities of the Lead Reservationist include:Manage incoming guest reservations, while also acting as main point of sale for inquiries and bookingsSupervise, train, and assist in managing the host teamRespond to phone calls and emails in a timely, professional manner Handle guest inquiries and complaints courteously and efficiently Track special requests, occasions, and guest experiences within OpenTableWork with both the service and culinary team regarding guest requests, menu changes, and daily printingUpdate, print, and organize menus on a daily basisProvide the highest level of customer service at all times as well as promoting guest and employee relationsManage the wait list, seating of guests, and oversight of table maintenance during service Set the tone for each guest to have a wonderful, dynamic experience with usWe are in search of someone with the following qualities:Warm, engaging, professional demeanor High level of computer skills: Open Table, Microsoft Outlook, MS Office Suite, Adobe Suite, Ability to set priorities and meet deadlinesAbility to problem solve and coordinate decisions in an expedited, efficient mannerExcellent phone etiquette and communication skills Excel in time management, interpersonal, organizational, and writing skillsMust be able to work 30-40 hours per week including Saturdays, Sundays, some Holidays, and evening shiftsAt least 2-3 years of reservations or hospitality experience Compensation and Benefits:This position is compensated at $18 an hour plus a portion of the tip pool, in addition to continued advancement opportunities. We also offer all employees healthcare (medical, dental, and vision), paid time off, and talent referral bonuses. If you remain employed with us for 90 days you also receive a $250 bonus!If you are interested in the position, please send us your resume!

Keywords: Juniper, Austin , Lead Reservationist, Other , Austin, Texas

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