Facilitator II

Company: SPECTRUM
Location: Austin
Posted on: September 23, 2022

Job Description:

JOB SUMMARYThe main goal of this position is to facilitate classroom learning, team meetings, and on-line sessions through a variety of delivery methods. This is an intermediate level position that requires 3 years of training experience and up to 3 years of experience in the functional area or business unit.MAJOR DUTIES AND RESPONSIBILITIESFacilitate learning to develop participants' skill sets. This includes classroom instruction, team meetings, and on-line Learning debriefsManage the classroom and participants during training by tracking attendance, addressing inappropriate behavior and documenting performance, both strengths and development needsPerform all administrative duties including class and lab preparation, schedule administration, and participant record maintenance (e.g., test scores, evaluations and attendance)Perform all LMS prerequisite requirements and post-training duties including evaluationFollow facilitator guide to lead learners through appropriate activities, discussions and debriefsWith support of facilitator guide, provide feedback to learners to aid with knowledge transfer and behavior changePursue development opportunities focused facilitation, learner engagement and classroom management excellenceShadow training end-users to gain deeper understanding of how training translates in the businessCoach learners on specific skills within a role, process or systemFacilitate learning through a variety of delivery methods to develop participants' skill sets. This includes classroom Instruction, virtual training, team meetings, on-line learning debriefs, hands-ons labs, peer to peer coaching, and train-the-trainer sessionsTroubleshoot technical issues and problems before and during sessionsSet up and maintains hands-on learning labs to ensure the most current equipment is installed and configuredSeek input from and provides feedback to learners to aid with knowledge transfer and behavior changePursue development opportunities to obtain additional expertise and strengthen core skills, building and improving job-related knowledge and leadership skills while seeking feedback from othersSeek input from and provides feedback to leaders on success of learners and learning programsAct as a Subject Matter Expert (SME) to assist the curriculum development team with revisions to existing course contentParticipate in task forces, committees and/or team meetingsWork one-on-one with learners to identify areas of strength and opportunityPerform other duties as requestedREQUIRED QUALIFICATIONS Skills/Abilities and KnowledgeAbility to read, write, speak and understand EnglishCritical thinking and analytical skillsAbility to prioritize and organize effectivelyAbility to communicate orally and in writing in a clear and straightforward mannerAbility to communicate with all levels of management and company personnelAbility to deal with the public in a professional mannerAbility to effectively utilize Microsoft Office applications (Word, Excel, PowerPoint, Outlook)Solid knowledge of different learning approachesDemonstrated presentation skills to individuals, online and in personAdvanced skills relating to the functional area and or business unitEducationBachelor's degree or equivalent combination of training and/or work experienceRelated Work Experience Training delivery experience at professional level or equivalent - 3+ yearsExperience or equivalent in the functional area and or business unit - 3+ yearsWORKING CONDITIONSOffice environment HTR322 321503 321503BR

Keywords: SPECTRUM, Austin , Facilitator II, Other , Austin, Texas