Lead Host

Company: Lucky's Kitchen and Bar
Location: Austin
Posted on: September 22, 2022

Job Description:

Looking for experienced industry professional with strong customer service and time management skills The ideal candidate has extraordinary attention to detail, customer service expertise, and a can-do attitude. This role will require you to maintain a positive guest facing persona even during challenging services or dealing with difficult guests. Primary responsibilities: Greet and check-in all guests, managing both reservations and walk-insManage guest communications across phone, email, and ResyAbility to plan and strategize the floor for optimal volume, while maximizing guest experience Maintain a positive and welcoming guest facing persona amidst busy and challenging services Lead by example and maintain a positive work environmentCommunicate with MOD, Servers and Bartenders throughout the shift BehaviorSkills:Ability to multi-task and prioritize guest experience Familiarity with open-table resy seven rooms A strong sense of urgencyA team player with strong communication skillsA desire for growthA rigorous attention to detailExperience with fine dining a plus

Keywords: Lucky's Kitchen and Bar, Austin , Lead Host, Other , Austin, Texas