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Deputy Associate Commissioner CAPM

Company: Texas Health & Human Services Commission
Location: Austin
Posted on: August 7, 2022

Job Description:

The Texas Health and Human Services Commission Medicaid and CHIP Services (MCS) Division seeks a highly qualified candidate to fill the position of Deputy Associate Commissioner (DAC), for Contract Administration and Provider Management (CAPM). MCS is driven by its mission to deliver quality, cost-effective services to Texans. This position makes a significant contribution to MCS's mission by excelling in a broad range of responsibilities related to the contract administration and oversight of an array of contracted services. This position has significant accountability for the achievement of key goals of the Texas Medicaid program.

The CAPM DAC participates in strategic planning and uses the appropriate organizational and management skills to develop and evaluate goals, strategies, and initiatives related to the management and oversight of the MCS contracting program. Duties include the development and implementation of policies, procedures, and standards to ensure compliance with state, federal and agency requirements; routine engagement with auditors at the agency, state, and federal levels with the responsibility to remediate findings and prevent future occurrences; routine meetings and coordination with other divisions; coordination with appropriate staff to provide accurate and timely responses to legislative information requests; and other duties as assigned and required.

The CAPM DAC is responsible for managing information and developing high quality communication documents provided to legislators, internal and external stakeholder groups, and other entities; overseeing the establishment of priorities, standards, and measurement tools for determining progress in meeting MCS goals; overseeing and evaluating Health and Human Services contracting activities; reviewing and approving budgets; and coordinating and reporting contracting data to internal and external entities on behalf of MCS.

The ideal candidate will have a proven track record of working in partnership with other team members to drive strategy and results, embracing and solving specific challenges the organization faces, integrating mission and values into management practices, and leading in a fast-paced, high-volume environment where attention to detail is critical. The position will work under minimal supervision with extensive latitude for the use of initiative and independent judgment with integrity to do things right even when what is right is not easy.

Essential Job Functions:

Works collaboratively across MCS to identify innovative and effective solutions for clients and staff.

Attends work on a regular and predictable schedule in accordance with agency leave policy and performs other duties as assigned.

EJF 1 (30%): Oversees the administration of CAPM contracts in the MCS Division, and provides direction, guidance and vision for contract administration and management requirements. Reviews the organizational structure and operations with the goal of increased efficiency and cost savings. Develops and manages systems and processes for ensuring compliance with applicable laws, rules, guidelines and established policies. Provides overall program vision, leadership and strategic direction for CAPM in accordance with the mission and the goals of MCS. Oversees the development and implementation of long-term goals and objectives to achieve the successful contract outcomes of MCS programs. Oversees program efforts to identify trends and determine appropriate revisions to MCS CAPM areas and plans. Oversees the development of and approval of schedules, priorities, and standards for achieving goals. Develops and implements techniques to assess the strengths of the CAPM programs and to identify areas for improvement. Provides oversight so that program activities operate within the policies and procedures of the organization. Provides oversight so that the program activities comply with all relevant legislation and professional standards.

EJF 2 (25%): Oversees procedure uniformity across MCS and CAPM and monitors performance and provides daily reports. Oversees functions related to management and collaborates and integrates with other agencies and programs as necessary to accomplish division responsibilities. Conducts periodic evaluations to determine if objectives are being met and consistently identifies the opportunity and need to revise priorities. Develops and implements techniques for evaluating contracting activities. Plans, develops, implements, coordinates, monitors, and evaluates contracting operational policies, procedures and guidelines to ensure consistency and efficiency. Evaluates techniques and approaches, identifies emerging trends to determine and implement appropriate strategies for the program's success and compliance. Reports findings and recommendations for improvements to the Deputy Executive Commissioner for Operations. Reviews legislation and regulations pertinent to MCS, contracting, and the agency.

EJF 5 (15%): Oversees and reviews contracting status reports. Responsible for the establishment of contract administration goals and objectives that support the overall strategies of the division. Plans, develops and approves schedules, priorities, and standards for achieving goals. Directs evaluation activities. Reviews and approves management, productivity, financial reports and studies. Conducts presentations, writes reports, and provides information to executive management.

EJF 6 (10%): Directs and coordinates program activities to ensure the legislative goals are fulfilled, to include consistency and uniformity, as appropriate. Oversees that contract administration legislation is fully complied with, through policies, procedures, and infrastructure.

EJF 7 (10%): Provides direction, guidance, and vision for activities and initiatives by ensuring due diligence in the procurement and contracting process is attained through the processes of the division.

EJF 4 (15%): Hires, manages and develops staff. Recommends appropriate personnel actions to foster a fair, honest, and equitable work environment. Provides direct reports with work assignments, clear direction and information on responsibilities and work performance expectations. Develops work performance plans and conducts performance evaluations at least annually. Oversees the development and advancement of subordinates through training and effective use of employee development plans. Disseminates information and management decisions to staff regarding relevant departmental activities. Works within agency constraints to provide staff with tools and information needed to carry out their responsibilities and to succeed in their work. Carries out human resources activities with direct reports. Provides direction to subordinate managers regarding activities and operations of their functional areas and oversees the improvement of the program operations.

EJF 3 (10%): Represents the agency at business meetings, hearings, seminars, conferences, on boards, panels, workgroups, and committees as required as part of the CAPM activities. Serves as the representative on committees as requested. Provides leadership, guidance, oversight, and support of activities related to mission, goals, and objectives. Conducts presentations, providing information to legislative committees, state and federal agencies, and other groups and organizations.

Knowledge Skills Abilities:

Knowledge of: Medicaid and CHIP programs and contracts; State of Texas purchasing laws, requirements, applicable guidance, methods, and procedures; state and federal procurement and contracting laws; agency policies and procedures; local, state, and federal laws and regulations relevant to health and human services and of the principles and practices of public administration and management; Texas legislative processes and initiatives; the principles of leadership and how to deal with various leadership styles; strategic planning; program management; financial and contract management.

Skills in: establishing plans and performance measures; setting objectives and goals that support the success an overall business strategy of the division; managing multiple and competing priorities; problem solving; leadership; public speaking; working collaboratively and cooperatively with diverse groups; and the use of computers, spreadsheets, databases, and Microsoft Office.

Ability to: motivate staff to obtain a standard of excellence in their work and to foster an environment of continuous improvement; work collaboratively across MCS to accomplish objectives; have keen attention to detail; implement creative solutions to problems; and balance team and individual responsibilities. identify problems, evaluate alternatives, and implement effective solutions; develop and evaluate policies and procedures; communicate effectively; develop, implement, communicate, and lead an organizational vision, which integrates key state and program goals, priorities, values, mission, and other factors; promote and support creative thinking; lead, implement and balance change and to improve customer service and program performance within a state government framework; implement and use new technology and work processes to enhance decision making; plan, assign and supervise the work of others; negotiate with individuals and groups, internally and externally; organize program activities; establish program goals and objectives that support the strategic plan; identify problems; evaluate alternatives; prepare reports; and to plan, assign, and supervise the work of others.

Registration or Licensure Requirements:

Certified Texas Contract Manager certification or ability to obtain certification within six months.

Certified Texas Contract Developer certification or ability to obtain certification within six months.

Initial Selection Criteria:

Graduation from an accredited four-year college or university with major course work in a field relevant to the assignment is generally preferred. Experience within state government, a public agency, or Health and Human Services is preferred.

Certified Texas Contract Manager certification or ability to obtain certification within six months.

Certified Texas Contract Developer certification or ability to obtain certification within six months

6 years of progressive contracting and procurement experience, applying knowledge or contracting laws, requirements, applicable guidance, methods and procedures in an organization.

3 years of experience managing professional and management level staff.

Experience in State of Texas contracting or procurement preferred.

Additional Information:

Requisition Number 532691 MOS Code:


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In compliance with the Americans with Disabilities Act (ADA), HHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.

Keywords: Texas Health & Human Services Commission, Austin , Deputy Associate Commissioner CAPM, Other , Austin, Texas

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