Chat and Email - Call Center Representative
Company: VXI Global Solutions LLC
Location: Austin
Posted on: August 7, 2022
Job Description:
**VXI Austin is a 100% vaccinated site. You must be fully
vaccinated to apply and work at this site. Please bring your
vaccination card with you for verification.**About the Position:
**This role is 100% onsite. You will be working onsite in our fun,
energetic, motivating, colorful call center with other rock stars
cheering you on to success!** Email and Chat Customer Service
position providing product and service information to customers and
resolving customer issues using a consultative approach, all via
email and chat.What qualities must you possess? Glad you asked!
Rock Star level customer service
skillsAre you patient? Empathetic? Passionately Communicative?
These are a MUST!Were you born with natural problem-solving and
troubleshooting skills? Does everyone come to you for solutions? If
so, you've got what we need!Natural Rapport BuilderCan you overcome
objections to meet assigned metrics?Can you hang til 10pm or later?
COMPLETE flexibility is needed anywhere between 9am-11pm, including
weekends and occasional holidaysDo you have at least 1 year
customer service experience in 1 job? We will invest in your
success and teach you all you need to know and need candidates that
have the tenure and staying power. Must have a HS Diploma or GED
and able to pass a background screeningPut those texting fingers
away and brush up on your typing! We need you to be at 35 WPM for
this role. You will take a few short assessments that you must pass
prior to interviewing.What's it like to work at VXI?
Competitive salary - $18.50 STARTING
PAY! PLUS you can earn additional bonuses!Paid training401K plan
Health Insurance (Medical, Dental, Vision & Life)Cell phone
benefits for employees - $25/month per line for unlimited phone,
text and data.Referral for Life Program - Residual bonus every pay
period for you and your referralFun Work environment that includes
luncheons, contests, gift cards, and other prizes as
incentivesAbundant Advancement Opportunities Equal Opportunity
Employer**VXI Austin is a 100% vaccinated site. You must be fully
vaccinated to apply and work at this site. Please bring your
vaccination card with you for verification.**REMINDER: **This role
is 100% onsite. You will be working onsite in our fun, energetic,
motivating, colorful call center with other rock stars cheering you
on to success!** Associated topics: agent, agente de servicio al
cliente, answer, call center, client service, csr, customer care
representative, customer service associate, service, support
Keywords: VXI Global Solutions LLC, Austin , Chat and Email - Call Center Representative, Other , Austin, Texas
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