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Customer Care Expert

Company: Salt Light and Electric
Location: Hutto
Posted on: August 6, 2022

Job Description:

SALT is looking for a customer service expert to join our family! This person will drive customer satisfaction by assisting the customer with his or her needs.

The ideal candidate has a customer-first mindset and aims to deliver high-quality service in every customer interaction.


Manage inbound and outbound customer communications - Answer incoming calls, text messages and emails to address customer questions, paying customer invoices, requests, and issues.


+ High School Diploma or GED

+ 1-2 years proven experience in supporting client success

+ Excellent written and verbal communication skills

+ Ability to address complaints and issues with effective solutions and a positive attitude

+ Passion for delighting customers with above and beyond service

+ Excellent time-management and prioritization skills

About SALT:

SALT is an electric and soon to be HVAC contractor, dedicated to provide straighforward electrical and hvac solutions in a complex world while serving our clients with love and integrity.

Our family enjoys a work culture that promotes honesty, radical integrity, continual self-improvement, agressive collaboration, no excuses, and having fun!

SALT benefits include health and dental insurance, 401K, paid vacation, and paid sick leave.

Please attach your resume below and we look forward to meeting you!

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Keywords: Salt Light and Electric, Austin , Customer Care Expert, Other , Hutto, Texas

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