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REMOTE - Program Specialist

Company: Aston Carter
Location: Austin
Posted on: August 5, 2022

Job Description:

The Program Specialist is responsible for serving as the customer's primary point of contact providing operational and reimbursement support to complex programs within LabCorp, including, but not limited to, marketing support, reimbursement hotlines, patient assistance programs, Hubs, foundations, safety surveillance programs, case management, and compliance programs. The focus of the Program Specialist is to own issues and remove obstacles that prevent patients or providers from accessing the therapies requested. The Program Specialist will be a self-starter who is comfortable taking initiative, identifying barriers, and working with the appropriate parties to eliminate these obstructions for the customer. The Program Specialist is proficient and knowledgeable about all the services provided on an assigned program and may support multiple client products or programs.
insurance claim, call center, insurance verification, health care, medical, insurance, patient access, medical terminology, patient registration, prior authorization, inbound call, administrative support, customer service, bilingual
Top Skills Details:
insurance claim,call center,insurance verification,health care,medical,insurance,patient access,medical terminology,patient registration,prior authorization,inbound call,administrative support
Additional Skills & Qualifications:
Preferred experience:
1. Major medical experience
2. Buy and bill experience
3. Specialty pharmacy
4. Acquisition channel experience
5. Customer service - healthcare preferred
6. Insurance benefits verification support
7. Call center previous experience
8. Experience working remotely
9. Computer/technology experience
10. Strong communication skills

Minimum experience required:
1. Computer/technology experience
2. Strong communication skills
Experience Level:
Intermediate Level

About Aston Carter:

At Aston Carter, we're dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions - from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless.
Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients' capabilities by seeking solvers and delivering solutions to address today's workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit Aston Carter is a company within Allegis Group, a global leader in talent solutions.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888-237-6835 or email for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.

Keywords: Aston Carter, Austin , REMOTE - Program Specialist, Other , Austin, Texas

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