Pool Server (FT/PT) - $300 Sign on Bonus!!
Company: Commodore Perry Estate, Auberge Resorts Collection
Location: Austin
Posted on: August 5, 2022
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Job Description:
Free ParkingFree MealsTeam Member Discounts at Auberge Resorts
Ultra Luxury properties$300 sign on/retention bonusCommodore Perry
Estate, Auberge Resorts Collection Named One of the World's Best
New Hotels on Conde Nast Traveler's 2021 Hot ListThe wait is over:
Lutie's Garden Restaurant opens at Commodore Perry EstateCore
ResponsibilitiesPlease note that this is not an exhaustive list of
everything that needs to be done! Within the Auberge family, our
people always find new ways to look after the business, their
guests, and their team-mates. Within this, the key responsibilities
for this position are:[enter information]accurate information, and
solve guest concerns.Welcome and acknowledge each and every guest
at the pool with a smile, eye contact, and a friendly verbal
greeting, using the guest's name when possible.Anticipate guests'
service needs, including asking questions of guests to better
understand their needs and watching/listening to guest preferences
and acting on them whenever possible.Thank guests with genuine
appreciation and provide a fond farewell.Actively listen and
respond positively to guest questions, concerns, and requests using
a brand or property specific process to resolve issues, delight,
and build trust. Engage guests in conversation regarding their
stay, property services, and area attractions/offerings.Comply with
quality assurance expectations and standards.Present physical and
accurate check and process payment, adhering to all cash handling
and credit policies/procedures including added and received
gratuity.Answer questions on menu selections, and check with
kitchen staff whenever additional clarification is necessary.
Maintain cleanliness of work areas throughout the day, practicing
clean-as-you-go procedures. Communicate additional meal
requirements, allergies, dietary needs, and special requests to the
kitchen. Set pool area according to the type of event and service
standards, including types of linens, glassware, plate/chinaware,
and silver/flatware, ensuring all supplies meet quality
standards.Follow appropriate procedures for serving alcohol.Record
transactions in the system at the time of order.Follow company and
department safety and security policies and procedures to ensure a
clean, safe, and secure environment.Follow company and department
policies and procedures.Complete closing duties, including storing
all reusable goods, breaking down goods, cleaning all equipment and
areas, returning equipment to proper locations, locking
refrigerators, restocking items, turning off lights, locking doors,
and completing daily cleaning checklist.Required QualificationsAt
least 1 year of server experience.Minimum 21 years of age to serve
alcoholic beverages.Experience with POS systems preferred.Prior
luxury hospitality experience preferred.Must be able to work well
under pressure.Must be able to accurately follow instructions, both
verbally and written.Must be highly detail-orientated.Must have
excellent listening skills.Must possess excellent communication
skills.Must be professional in appearance and demeanor.Ability to
work a flexible schedule that may include evenings, weekends, and
holidays.Must have the ability to resolve problems/conflicts in a
diplomatic and tactful manner.Must have a passion for creating an
exceptional experience for all guests.What Else?At Auberge, we are
passionate about our mission to be the best-loved operator of
one-of-a-kind luxury properties and experiences. We are
storytellers and story-makers, delivering simple pleasures and
creating indelible memories. Born in Napa and inspired by the most
relaxing places in the world, we prize simplicity, comfort, and
beauty. Whatever role we play in Auberge, and wherever we reside
and work, we all live by the view that our core purpose is to
enrich people s lives.If that philosophy resonates with you and you
feel that our approach is aligned with your own passions and
beliefs, then please talk to us about becoming part of our
family.The Commodore Perry Estate is an Equal Opportunity Employer,
M/F/D/V. The Commodore Perry Estate provides equal employment
opportunities (EEO) to all team members and applicants for
employment without regard to race, color, religion, sex, national
origin, age, disability or genetics. In addition to federal law
requirements, The Commodore Perry Estate complies with applicable
state and local laws governing nondiscrimination in employment in
every location in which the company has facilities. This policy
applies to all terms and conditions of employment, including
recruiting, hiring, placement, promotion, termination, layoff,
recall, transfer, leaves of absence, compensation, and
training.
Keywords: Commodore Perry Estate, Auberge Resorts Collection, Austin , Pool Server (FT/PT) - $300 Sign on Bonus!!, Other , Austin, Texas
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