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(Austin - Congress) Front of House Team Member

Company: Tacodeli
Location: Austin
Posted on: August 5, 2022

Job Description:

Company Profile:
Tacodeli is an Austin-based restaurant founded in 1999 with roots in Mexico City. We have a healthy obsession with both the quality of our ingredients and the quality of our lives. Tacodeli has been sourcing locally since before "farm to table" was a thing. Our ambition is to keep growing to share our fresh, high-quality food with more people. As we grow, we are determined to maintain our unique and uplifting entrepreneurial vibe and the quality of the food that started it all.

The Title:

Front of House Team Member

The Role:

Our Front of House Team Members focus on our guests, their satisfaction and their overall experience, as well as maintaining the environment of the restaurant to ensure a positive guest experience is possible.

What You'll Do:

Front of House team members will work a variety of positions, which include but are not limited to the following duties:

  • Delivers effective results in the areas of quality, guest service, safety, security, cleanliness and product preparation.
  • Use Point of Sale system/cash register to record orders and compute order amounts, collecting payment from guests
  • Demonstrates a complete understanding of our menu items and has the ability to explain them to guests accurately
  • Take guests orders at the cash register and deliver complete orders to the correct table or take out counter promptly and accurately.
  • Cleans and maintains all areas of the restaurant to promote a tidy image. These tasks are included but not limited to, sweeping, bussing tables, cleaning counters, maintaining cleanliness in restrooms, etc.
  • Answers the restaurant phone line
  • Assists in the preparation of hot and/or cold foods and properly store food utilizing the knowledge of temperature requirements and spoilage. The Qualifications:
    • Previous customer service or restaurant experience
    • General knowledge of computers, POS systems desired
    • Strong communication and organizational skills
    • Great customer service skills and a positive attitude
    • An upbeat and outgoing personality
    • Love to work in a fast-paced, high energy, high traffic and high noise-level environment Physical Requirements:
      • Must be able to stand for several hours and walk for long periods of time
      • Must be able to bend, stretch, twist, or reach for objects on shelves at various height level
      • Ability to lift a minimum of 10 pounds frequently
        What we offer:
        • Competitive hourly pay plus tip share
        • Paid Time Off (PTO) program
        • Health, Dental, Vision, with 100% company-paid Short-Term disability and EAP/Telemedicine
        • 401k enrollment with company match (eligible after 1 year of service)
        • Tuition Reimbursement up to $2,000 (eligible after 1 year of service)
        • Free Food!! Free meal per shift up to $15!!!
        • Casual work environment
        • Leadership development opportunities - we aim to promote from within our organization
          Tacodeli - "Great food takes great people"

          As an equal opportunity employer, Tacodeli considers applicants for all positions without regard to race, color, sex, religion, national origin, disability, age, height, weight, marital status, sexual orientation, familial status, genetic information or any other characteristic or protected classes as defined by federal, state, or local law. Associated topics: clean, cleanliness, dish, dishwasher, dishwasher steward, housekeeping, kitchen utility, lavaplatos, stock, washer

Keywords: Tacodeli, Austin , (Austin - Congress) Front of House Team Member, Other , Austin, Texas

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