Operational Support Associate (Contract)

Company: Argo AI
Location: Austin
Posted on: June 25, 2022

Job Description:

Who We AreArgo AI is a global self-driving products and services company on a mission to make the world's streets and roadways safe, accessible, and useful for all. Our technology is built to enable commercial services for autonomous delivery and ridesharing in cities.With experienced leaders in the field and collaborative partnerships with some of the world's top consumer brands, we're working block by block, city by city to empower people and businesses to be more successful. We're individuals driven by strong values to solve complex problems together. Come join us to reimagine the human journey.Meet The TeamThis is a (12 month) contract position. The Operational Support team serves as the single point of contact between the autonomous vehicle (AV) and the open road. Ultimately, the Operational Support team exists to provide timely yet quality assistance to support a multitude of different scenarios. Doing so ensures a trouble-free operation for our customers while maintaining safety as the top priority at all times.What You'll DoEach day you will be on-site at a terminal, surrounded by the latest technology and executing on mission-critical activities to ensure safety and performance of our autonomous vehicles. Don't worry, we will give you the proper training to succeed in each task. Lunch is provided too!

• Ensure vehicles are in proper ready state for all pre/post-mission operations through scripted inspections and calibrations.
• Transfers Data from vehicles after post-mission operation.
• Track daily asset usage and location through internal tooling.
• Act as a pipeline of communication and support troubleshooting for multiple systems and vehicles platforms.
• Collaborate with Service and assist with basic level service technical work.What You'll Need To Succeed
  • High School Diploma or equivalent
  • Demonstrated customer service skills
  • Computer proficiency
  • A general interest in vehicles and new technology
  • Ability to lift up to 50lbs
  • Ability to spend the majority of time standing, sitting, crouching, entering / exiting vehicles.
  • Valid driver's license and clean driving recordNice To Haves
    • Vocational School / ClassesOur BackgroundArgo AI was founded in 2016 by industry experts with extensive experience building robotic systems for commercial applications. Our once-small team has since grown into an over 1,700-person strong company with strategic partnerships with some of the world's leading consumer brands. With global headquarters in Pittsburgh, we operate in eight cities across the U.S. and Germany in areas where self-driving technology can have the biggest impact on improving safety, traffic, and transportation equity.At Argo AI, we believe that embracing differences delivers superior results. We are an equal opportunity employer that is committed to an inclusive environment for all employees.

Keywords: Argo AI, Austin , Operational Support Associate (Contract), Other , Austin, Texas