Loan Processor
Company: Orchard
Location: Austin
Posted on: June 25, 2022
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Job Description:
About Orchard
Orchard is radically simplifying the way people buy and sell their
homes. For the average American, the home purchase and sale process
takes months, creates anxiety, and is filled with uncertainty and
hassle. Orchard has reimagined the end-to-end experience of buying
and selling, from innovative home search tools to find the perfect
home to the ability to buy a new home before selling your current
one. Orchard customers manage the entire experience through a
personalized online dashboard, while also getting the support of
best-in-class Orchard real estate agents.
Headquartered in New York City and with offices throughout Texas,
Colorado, Georgia, North Carolina, and Virginia, Orchard has over
700 employees and growing. We've recently raised $100 million in
Series D funding at a valuation over $1 billion and have financing
from top-tier investors including Revolution, Firstmark,
Accomplice, Navitas and Juxtapose. Our investors have also backed
the likes of Pinterest, AirBnb, Shopify and Sweetgreen. We're proud
to be recognized by Glassdoor, Inc. Magazine, Fast Company and
Forbes on their lists of best places to work.
About the Role
Orchard is looking for a Loan Processor to support all operational
aspects of the mortgage transaction process. You will be
responsible for gathering and processing all loan documentation and
ensure compliance with policy, regulatory, and loan terms on a
lender-by-lender basis. The ideal candidate has experience working
in a fast-paced environment with a focus on mortgage loan
processing and providing exceptional customer service. This is a
full time role that will report into the Mortgage Operations
Manager.
What You'll Do Here
* Review and understand the client URLA for both purchase and
refinance loan transactions.
* Review initial client documentation to loan structure and package
loan submission.
* Ability to breakdown underwriting conditions and communicate
documents needed to clients.
* Calculate financials (income, assets, and liabilities) per lender
requirements.
* Basic knowledge of Fannie/Freddie guidelines. Ability to problem
solve underwriting conditions based on guidelines.
* Review, read, and understand client credit reports.
* Ability to review and understand debt to income ratios.
* Respond to customers' general questions, inquiries, and concerns
while following escalation procedures when necessary.
* Manage loan transactions from initial submission to underwriting
through clearance to close.
* Update customers, real estate agents, and title companies on the
loan's progress and status.
* Provide top-notch customer service by effectively communicating
and cooperating with team members and customers.
We'd Love to Hear From You if You Have:
* 2+ years experience with mortgage loan processing in
Conventional, FHA, and VA loan types.
* Experience with managing loan volume of 15-20 closings per
month.
* Experience with TPO/Broker processing model and mortgage POS and
LOS systems required
* Proficiency in DU/DO/LPA, as well as familiarity with FHA
Connection and VA Portal
* Excellent organization, communication, and time management
skills.
* Analytical skills with strong attention to detail
* Good judgment and the ability to work independently and
ethically
* Ability to multitask, work well under time constraints and within
deadlines
* Commitment to working as a team-player
* Proficient in Microsoft Word, Outlook, Excel, and
Google-Suite
#LI-DE1
Orchard is proud to be an equal opportunity employer. We provide
employment opportunities without regard to age, race, color,
ancestry, national origin, religion, disability, sex, gender
identity or expression, sexual orientation, veteran status, or any
other protected status in accordance with applicable law.
Keywords: Orchard, Austin , Loan Processor, Other , Austin, Texas
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