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Salesforce Administrator

Company: Turning Point Brands, Inc.
Location: Austin
Posted on: June 25, 2022

Job Description:

We are requiring all new hires to be fully vaccinated against COVID-19, to the extent permissible by state law, unless accommodation requests (reasonable medical or sincerely held religious beliefs) are approved. Should you be offered and accept a position, you will be required to provide your proof of vaccination (i.E. CDC vaccination card) prior to your start date.Benefits: Group health, Flex Spending Accounts (FSA), Dependent Care Spending Account, Health Savings Accounts (HSA) with quarterly employer contributions, Dental plan (up to $3,000 annually), Vision plan (exams and lenses every 12-months; frames every 12-months), Company paid: Basic Life, Short-Term Disability, Funeral Planning Services, AD& D, Travel Assistance, Employee Assistance Program, 12 paid company holidays, 48 hours paid sick/personal days, Paid vacation after 6-months of employment, Parental leave (4-weeks paid for birth or adoption), 401K/Roth Company matches 100% of the first 4% of compensation deferred plus a 1% Employer profit sharing contribution, Tuition reimbursement.About the jobThe CRM System and Applications Administrator is responsible for the development, maintenance and enhancement of our Salesforce.Com platform and adjacent applications that support our Field Sales Force. This person translates business requirements to technical specifications for development and coordinates all project management with our 3rd party developers. They define, prioritize and communicate our CRM roadmap to Sales Team and broader TPB organization to meet the needs of our Sales Team and ensure the flow of relevant CRM data across organization. They are the technical point-of-contact for our Sales Department managing our sales database, system generated reporting and application architecture. Successful candidate will have frequent interaction with our Business Intelligence Department. Other duties as assigned by the supervisor.Essential FunctionsOversee day to day operation, performance, dataflow and maintenance of our Salesforce.Com platformProvide training and support to CRM users across enterpriseManage our 3rd party dedicated Sales Support CRM adminManage system and reporting development/enhancements within our Salesforce.Com platform and associated applications utilized by Sales Organization.Compile, integrate and analyze data across multiple database sources driving CRM, requiring data blending and utilizing ETL tools.Responsible for managing integrated data sets that power CRM application, maintain the integrity of our CRM data, and data modeling flow within CRM.Ability to anticipate and proactively address technical and organizational obstacle within domain platformIdentify opportunities to develop new and better solutions that maximize effectiveness of Sales Organization in alignment with company goals and objectivesMinimum Qualifications2+ years CRM system management experience in a technical support function roleStrong data management skillset with understanding of data modelingHighly developed Project Management and Communication skill setAbility to understand and anticipate business needs and influence change to drive actionable and tangible results; Strong analytical skills with the ability to identify / convey causes and develop optimal solutions; Must have creative visionAbility to work within and manage to a set approved budget; develop and implement cost saving measures based on data driven decisionsStrong track record of learning new tools, technologies and framework; Advanced to expert level Excel skills; proficiency with full MS Office suite; experience with ETL Tools; SQL a plus;Knowledgeable and/or open to training to act in strict accordance with the requirements of all relevant laws, regulations, and Company policies, including, among other areas, Food and Drug Administration regulations.Preferred Qualifications2+ years experience with Salesforce.ComExperience working in Consumer packaged goods industryBachelor's Degree.Supplementary InformationThis description is based upon management's assessment of the requirements and functions of the job as of the date this description was prepared. It is a general guideline for managers and colleagues. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent.

Keywords: Turning Point Brands, Inc., Austin , Salesforce Administrator, Other , Austin, Texas

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