Operations Associate
Company: World Class Property Company
Location: Austin
Posted on: June 24, 2022
Job Description:
We are looking for a highly motivated, high-energy,
results-driven Operations Associatejoin our team in Austin. You
will be a key member of an engaged, high-performing team-part of
the world-class, winning culture that is leading the next
generation of commercial real estate. Position Summary
Support the Operations Management leadership team by performing
integral day-to-day management of assigned properties, including
administrative and reporting functions. Ensure superior customer
service by resolving requests efficiently, and seamlessly maintain
all accounting related administration including processing invoices
and general accounts payable/receivable.
Job Duties
- Resolve customer service calls and requests as necessary;
including calls escalated from Associate level as needed.
- Coordinate with service providers as needed to ensure top
quality work is performed in a timely manner.
- Maintain vacant suites and marketing materials as needed.
- Participate in Landscape and Janitorial Walks to ensure
property appearance is in accordance with all building
standards.
- Prepare and distribute customer billing (monthly or off-cycle
as needed).
- Perform accounts receivable/payable tracking and communication
of delinquencies to Operations Manager.
- Print and review financial reports for Operations Manager;
identifies and resolve outstanding issues.
- Assist in preparing property and portfolio contracts, both
routine and special projects.
- Ensure compliance of vendor contracts (e.g., maintenance,
landscape, waste removal, pest control).
- May review, audit, collect customer insurance certificates, and
maintain compliance.
- Assist Operations Manager with customer move-ins and
move-outs.
- Ensure rent is billed to the customer correctly, including
pro-rations, common area maintenance, tax and insurance.
- Review and approve customer lease profiles.
- Maintain and update various databases, spreadsheets, and
directories.
- Assist Operations Manager with Business Plan preparation.
- Assist Operations Manager with review and distribution of CAM
Reconciliations and Estimates.
- Assist with submissions to Design Review Team.
- Assist operations management team in facilitating customer
events.
- Initiate/assist with special projects for team.
- Provide general office support as needed.
- May create general notices to customers as needed.
- Coordinate minor tenant improvements such as paint and carpet.
Minimum Qualifications
- Positive, "Get it Done" Attitude
- 1-3 years of relevant work experience
- Proficient in Word, Excel and Outlook
- Detail-oriented and able to prioritize tasks
- Organized, reliable, self-motivated, courteous, and
patient
Keywords: World Class Property Company, Austin , Operations Associate, Other , Austin, Texas
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