Process Improvement Specialist II
Company: Ursus, Inc.
Posted on: June 23, 2022
Our client is a nonprofit utilities company that has pioneered
renewable energy with a mission of improving the lives of citizens
for nearly a century. Currently they are looking for a Process
Improvement Specialistto join their team out of Austin, TX. Please
find the formal job description for your review below:
Duration: 3+ months
At an intermediate level, develops sustainable, repeatable and
quantifiable business process improvements. Analyzes and measures
the effectiveness of existing business processes. Researches best
business practices within and outside the organization to establish
benchmark data. Collects and analyzes process data to initiate,
develop and recommend business practices and procedures that focus
on enhanced safety, increased productivity and reduced cost.
Develops metrics and cost-benefit analysis to support proposals.
Develops and provide training on process changes. Typically works
on processes that affect entire business units or are used
company-wide. Processes may include external vendors and customers
or other stakeholders. This position utilizes knowledge and
experience in own discipline but is still building higherlevel
knowledge and skills. Receives a moderate level of guidance and
direction from supervisor, manager and/or more experienced
Researches, evaluates and documents processes and develops
recommendations for improvements.
Reviews results of past internal audits and existing internal
controls to assure that adequate controls are in place and that
trackable metrics are established.
Works with process owners to finalize process improvements and
document process changes.
Prepares analysis and develops business cases for process changes
or capital projects.
Designs and delivers appropriate communications and training
programs to ensure that process improvements take place.
This general overview only includes essential functions of the job
and does not imply that these are the only duties to be performed
by the employee occupying this position. Employees will be required
to follow any other job-related instruction and to perform any
other job-related duties requested by supervisor or management.
Six or more years of experience in process improvement or
experience relating to the area of specialization required to
perform the job, including one or more years of experience in
process improvement. A degree(s) in business, accounting,
economics, engineering, project management, information technology
or operations management or relevant field may be substituted per
LCRA guidelines for certain years of experience.
Knowledge, Skills and Abilities:
Knowledge of process improvement techniques
Knowledge of information systems used to automate processes
Knowledge of budgeting and cost management
Knowledge of accounting principles and practices
Skill in analyzing and solving problems
Skill in developing the business case for process changes,
including analyzing financial impact
Skill in technical writing
Skill in recommending process improvements that reflect business
Skill in clearly documenting and communicating findings to
management and team members
Skill in verbal and written communication, including effectively
communicating information to large audiences
Skill in communicating effectively with all levels of the
organization, including staff, supervision, management and
Skill in developing training materials for process changes
Skill in creating and delivering presentations to gain acceptance
from other departments and management
Skill in coordinating process improvements across departments and
with external vendors
Skill in establishing concrete, actionable work plans from
ambiguous information and directives Skill in facilitation
Skill in change management and leadership
Skill in negotiation and influencing others
Skill in effectively resolving conflicts
Intermediate skill level in visio to document and map processes
Intermediate skill level in office productivity applications (such
as email, word processing, spreadsheets, etc.)
Ability to build relationships and foster teamwork
Ability to work in a team environment
Ability to balance competing and high priority work demands
Keywords: Ursus, Inc., Austin , Process Improvement Specialist II, Other , Austin, Texas
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