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Account Coordinator

Location: Austin
Posted on: May 16, 2022

Job Description:

Job DescriptionAbout the RoleDividend Finance is looking for an Account Coordinator. This role will report to the Installation Manager and will collaborate with internal and external stakeholders to oversee and manage installer accounts within Dividend Finance's network to meet certain goals and deliverables. This role will work with cross-functional teams to mitigate account-level risk, minimize exposure, investigate problems, track progress, and produce reports. The ideal candidate will be highly results-focused, direct yet personable, detail-oriented, and familiar with PV system components and project lifecycles. This position is located in our Austin, TX office. About the CompanyDividend is a leading FinTech point -of -sale lender for home improvement and solar financing solutions to property owners. From solar, air conditioners and roofing to windows and doors, Dividend is your one stop lender for all your home improvement financing needs. At Dividend, we question convention, reward creativity, and always welcome new ideas. We are hungry to win, happy to help, and determined to succeed. Oh, and we're also a pretty awesome company to work for. Every day, we get to see the impact we've had on our customers, our partners, and on the world around us. So, take a look below and see if you think you'd be a good fit for Dividend. Job Duties and Responsibilities

  • Responsible for overseeing all aspects of an assigned installer account to meet certain deliverables
  • Conduct quality reviews of installed PV systems
  • Facilitate corrective action with active partners and 3rd party service providers
  • Conduct funding reviews at project milestones
  • Coordinate and track funding disbursements and reserves
  • Collaborate with installation partners to set and meet clearly defined goals and deliverables
  • Provide support to Dividend's installation partners, Complaint Management, and Servicing teams
  • Develop and produce weekly reporting at a department level Qualifications
    • PV System project management experience
    • Bachelor's degree, preferably in Management, Business, Communication, or a related field
      • Sufficient level of technical background knowledge and experience to evaluate and provide analysis and direction to complex issues
      • Excellent verbal and written communication skills; ability to clearly articulate ideas
      • Excellent interpersonal skills
      • Proficiency with Salesforce and Microsoft Office; Excel and Word required Dividend Finance Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Keywords: DIVIDEND FINANCE INC., Austin , Account Coordinator, Other , Austin, Texas

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