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Catering Sous Chef

Company: ISS World
Location: Austin
Posted on: May 16, 2022

Job Description:

Catering Sous Chef

Hourly Wage

Key Purpose

Sous Chef is responsible for assisting in the overall success of the food program. This entails adhering to client?s culture and guidelines, OSHA, the Health Department?s regulations, and Guckenheimer food quality standards.

This position oversees the daily operational tasks, net menu?s recipe execution, production sheets and pars, food purchasing, sanitation, and safety. In addition, the Sous Chef motivates, trains, develops, and directs all employees to accomplish the objectives of the operation

Success Criteria


Kitchen organization and cleanliness provide a safe environment for all employees and guests

Food Safety guidelines, policies, and SOPs are followed daily
HACCP guidelines, policies, and SOPs are followed daily
All internal audit guidelines, policies, and SOPs are followed daily
Guidelines, policies, and SOPs are followed daily

Key Accountabilities

Always provide the highest quality of service in accordance with ISS/Guckenheimer and client standards
Utilize food preparation procedures in accordance with current applicable federal, state and local guidelines and regulations to ensure high quality food service is provided
Assist Executive Chef with administrative duties including, attendance, human resources and all other timelines as directed
Monitor and review HACCP logs
Assemble RTE menu items in accordance with recipes, following core standards for ISS/GEI for presentation, packaging, and labels
Clean and sanitize work areas and equipment and must follow ISS/Guckenheimer, and government regulatory rules and procedures
Support management team with taking monthly inventory
Notify management when there are any concerns with product quantities, food/equipment safety, or any other situation that requires management attention
Attend all meetings of the day
Report all accidents and injuries in a timely manner
May perform other duties and responsibilities as assigned

Food Programs

Ensure that high quality food items are creatively, well prepared and presented in a cost-effective manner
Follow Guckenheimer? s food standards guidelines
Ensure that all products and ingredients that are used are purchased following Guckenheimer? s purchasing standards and sustainability commitments

Make sure all kitchen waste is disposed of properly in the most sustainable manner as supported by the client and directed


Train and supervise staff
Supervise proper uniform standards following the employee handbook and established account guidelines
Assist in staff reviews, coaching sessions, and disciplinary actions.
Ensure that all training standards are met and documented for direct hires

Customer Service

Represent the company in a courteous, efficient, and professional manner in all customer, client, and employee interactions
Interact with customers and resolve customer complaints in a friendly and service-oriented manner.
Communicate with the Client honestly, accurately and in a timely manner. All communication including e-mail is written in a professional and organized manner


Review weekly participation, making recommendations if there is a noticeable change that may affect food budget or service levels
Maintain and monitor labor with business forecasts and the budget
Ensure that food cost meets budgetary goals each week


Supervise the proper presentation of food

Edit the daily signage for proper spelling, allergens, and descriptions.

Physical Demands & Work Environment

  • Come to work properly dressed according to the dress code
  • Employee must be able to work under pressure and time deadlines during peak periods
  • Work in a standing position for long periods of time (up to 8 hours)
  • Reach, bend, stoop, push and/or pull, and frequently lift up to 25 pounds
  • Utilize team lift, transportation carts, and any other means of assistance when dealing with heavy loads

    As a global organization, ISS Group is committed to making the international community more resilient and just for all people. We encourage diversity and inclusion in their broadest terms, including ethnicity, race, age, gender, gender identity, disability, sexual orientation, religious beliefs, language, culture, and educational background. We look to lead our industry by example and to positively influence the market wherever we operate.

    ISS, a leading workplace experience and facility management company, provides placemaking solutions that contribute to better business performance and makes life easier, more productive and enjoyable ? delivered to high standards by people who care. ISS believes that people make places and places make people. From strategy through to operations, ISS partners with over 60,000 customers in 30+ countries to deliver places that work, think and give and is served by 471,056 employees who connect people and places every single day. In 2019, ISS earned DKK 78 billion in revenue. It is headquartered in Copenhagen, Denmark.

Keywords: ISS World, Austin , Catering Sous Chef, Other , Austin, Texas

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