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Front Desk - Concierge

Company: Worth Ross Management Co Inc
Location: Austin
Posted on: May 15, 2022

Job Description:

Front Desk - Concierge - Sign-On Bonus $300 Position Title: Concierge Reports To: Lead Concierge Last Updated: 10/1/2021 Exempt/Non-Exempt: Non-exempt Property: Cambridge Tower Summary/Objective: Assists the residents, visitors, vendors, contractors, and employees by providing services necessary to ensure a friendly, efficient and safe environment.Duties and Responsibilities:

  • Meets, greets announces and verifies authorization of all residents, visitors, contractors, and employees, directing them to the appropriate area of the building and offers any assistance required.
  • Watches cameras and keeps an eye on both vehicles and pedestrians coming and going from the parking garage.
  • Answers all incoming telephone calls using proper telephone etiquette.
  • Receives messages and immediately distributes to the intended party.
  • Update and maintain accurate access authorization forms, telephone numbers for each resident.
  • Directs and coordinates deliveries.
  • Maintains secure storage and control of all keys issued or for which responsible.
  • Assists with maintaining the cleanliness standards of the Common Areas.
  • Maintains a clean, neat, organized, and safe work environment.
  • Inspects the lobby area daily.
  • Understands the building emergency procedures and their role in an emergency situation.
  • Report any accident, maintenance issue, safety or security concern immediately to the Manager.
  • Understands and follows employee guidelines.
  • Maintains a cordial and respectful relationship with the residents, visitors, contractors, vendors, and fellow employees.
  • Able to walk flights of stairs.
  • Perform all other duties as requested by the Manager Physical Demands:
  • Physical demands include the ability to lift 30-50lbs.
  • Standing, sitting, and walking.
  • Ability to work at a personal computer, as well as talking on the phone, for extended periods of time.
  • Ability to quickly and easily navigate the building as required to meet job functions.
  • Ability to detect auditory and/or visual emergency alarms and respond quickly and appropriately.
  • Ability to work extended/flexible hours, weekends, and holidays if required by coverage necessary for the building,
  • Ability to respond to emergencies promptly.
  • Communicate, receive and exchange ideas and information using both spoken and written word.
  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Required Education and Experience:
    • Physical demands include the ability to lift 30-50lbs.
    • Standing, sitting, and walking.
    • Ability to work at a personal computer, as well as talking on the phone, for extended periods of time.
    • Ability to quickly and easily navigate the building as required to meet job functions.
    • Ability to detect auditory and/or visual emergency alarms and respond quickly and appropriately.
    • Ability to work extended/flexible hours, weekends, and holidays if required by coverage necessary for the building,
    • Ability to respond to emergencies promptly. Other Duties:
      • Performs other duties and responsibilities consistent with the position as assigned by the General Manager, Assistant General Manager, or Lead Concierge. * $300 sign-on Bonus after successfully completing 90 consecutive days at a performance level of Meets or Exceeds Expectations. PI176786052

Keywords: Worth Ross Management Co Inc, Austin , Front Desk - Concierge, Other , Austin, Texas

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