Insurance Preauthorization Specialist

Company: Austin Retina Associates
Location: Austin
Posted on: January 16, 2022

Job Description:

Market competitive payAnnual performance and pay reviewsOpportunity to grow into other roles like medical assistant / ophthalmic technician, accounts receivable, and research coordinator (to name a few).Paid health insurance, paid time off, company 401(k) contribution of 3% to 5% with no employee contribution requiredDental, vision, and a cash balance retirement plan are availableJoin our team and participate in mission-driven community service, sporting events (Round Rock Express game, anyone?), holiday party - and much more!

Position SummaryAustin Retina Associates is seeking a responsible, self-motivated individual to help us provide unparalleled patient satisfaction by verifying, communicating, and tracking insurance verifications.You Might Be A Fit If You...

• Are proficient with computers and learning new softwares (data entry, multiple systems at once, etc.)
• Dont mind training from the ground floor and love to learn new things
• Have a high attention to detail
• Are a good communicator and can relate well with others
• Can accept continual feedback and commit to continual improvement
• Enjoy working a high volume of cases with a high-performance culture
• Can thrive in an environment where you work closely with others
• Enjoy a diverse, family-type atmosphere with solid benefits and room for learning and growth
• Has a desire to be part of a winning team and to contribute in making it even betterDuties
  • Verify insurance for new patients and verify insurance changes, reviewing coverage, co-pay, co-insurance, and deductible information to ensure that both patient and physician are aware of coverages before diagnosis and/or treatment begin.
  • Pre-authorize inpatient treatments with insurance to ensure treatments are covered and verify and communicate co-pay, co-insurance, and deductible information.
  • Connect patients with subsidized/discounted coverage options (insurance programs) when eligible.
  • Verify that patients have any required referrals by contacting referring physician offices by phone, email, or fax.
  • Communicate with co-workers by phone, electronic messages, and by updating patient chart notes.
  • Create records to document communication with insurance companies and referring physicians by scanning and inputting data into EMR/EHR systems (AMD and MDI).
  • Other duties as assigned.Required Attributes
    • Demonstrated effectiveness showing courtesy, diligence, integrity, and teamwork
    • Strong interpersonal skills (effective listening, clear communication, effective customer problem resolution, warm demeanor)
    • Ability to develop and maintain strong relationships with referring doctors, offices, and patients
    • Ability to stay organized and ensure follow-through with multiple demands and customers
    • Ability to master multiple computer systems (data entry and data retrieval)
    • Ability to master the terminology of the medical fieldNice to Have
      • Experience with health insurance verification and physician referral tracking
      • Experience with medical office administration
      • Fluency in Spanish at a professional levelPosition Details
        • Schedule assigned by supervisor (approximately 9-6pm or 8-5pm) during weekdays.
        • No travel required
        • Hourly pay (FLSA non-exempt, eligible for overtime)Physical Demands and Requirements
          • Ability to view patient images and read written, printed, and electronic information
          • Continuous use of a computer terminal (continuous typing, remaining stationary, and positioned to view and use computer terminal)
          • Verbal communication with patients and co-workers

Keywords: Austin Retina Associates, Austin , Insurance Preauthorization Specialist, Other , Austin, Texas