AustinRecruiter Since 2001
the smart solution for Austin jobs

Guest Experience Coordinator

Company: Fairmont Austin
Location: Austin
Posted on: January 16, 2022

Job Description:

Responsibilities

Reporting to the Director, Rooms, responsibilities and essential job functions include but are not limited to the following:


-Consistently offers professional, engaging and friendly service
-Assist in implementing a result driven comprehensive communicativeRooms plan consistent with our strategic vision
-Manage Guest communication and recovery

-Support Director of Rooms in managing online/ social media messaging
-Assist in theRooms planning process, communication and potential documentation/records management
-Perform a variety of non-routine duties in the coordination, administration and implementation ofRooms tasks, events, processes
-Coordinate and communicate with other departmentsRooms requests and projects
-Submitting and/or coordinating requisitions for goods and services inRooms operations

-Attends regularly scheduled Front of theHousestaff meetings
-Update status reports, agendas, facility updates
-Other job related tasks as needed

Qualifications:

-Previous hotel experienceis an asset
-At least 1 year administrative experience preferred
-Demonstrate the ability to multi task and handle assignments in a fast paced, high pressure work environment and deadlines
-Ability to maintain professionalism in working senior leaders, hourly colleagues and outside contacts
-Possess excellent working knowledge of computer software programs to include Microsoft Office (Word, Excel and PowerPoint)

-Excellent customer service skills
-Able to effectively communicate English in both written and oral forms
-Degree in Hotel Administration, Communication, Business Administration or Culinary Arts is an asset


Physical Aspects of Position (include but are not limited to):

-Constant standing and walking throughout shift


Visa Requirements:Candidates must be legally eligible to work in the United States.

Keywords: Fairmont Austin, Austin , Guest Experience Coordinator, Other , Austin, Texas

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Log In or Create An Account

Get the latest Texas jobs by following @recnetTX on Twitter!

Austin RSS job feeds