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Application Support Specialist

Company: Pearson
Location: Austin
Posted on: January 15, 2022

Job Description:

Application Support SpecialistResponsibilities Provide training, support, and documentation for asset authoring, test building, and item banking tools, and platforms Support the management of the training documentation repository, updating documentation as new functionality for tools and platforms are released Work with cross-functional teams to provide troubleshooting and solutions Work with cross-functional teams to identify and implement tools and processes to support continuous improvement Work with asset development teams to identify opportunities to create efficient solutions for data-related tasks Support the standardization, monitoring, and review of item bank metadata Support teams in conducting item bank inventories and other item bank management tasks The anticipated starting salary range for Colorado-based individuals expressing interest in this position is 63-69k. This position is eligible to participate in an annual incentive program. Benefits available to eligible employees can be seen at: ( Bachelor's degree in education, content-specific area, or equivalent degree required At least five years' experience as an elementary or secondary teacher recommended Outstanding oral and written communication skills required Some experience in large-scale educational measurement preferred General knowledge of the phases of the development, processing, scoring, and reporting of large-scale assessments required Ability to identify problems and provide solutions to a variety of audiences required Excellent planning, organizational, and problem-solving skills, and ability to coordinate multiple activities and adapt to unexpected events required Broad knowledge and experience with technology applications Intermediate to advanced Excel knowledge required, VBA knowledge a plus Job: PROFESSIONAL DEVELOPMENTOrganization: Assessments SchoolSchedule: FULL_TIMEReq ID: 1031

Keywords: Pearson, Austin , Application Support Specialist, Other , Austin, Texas

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