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Coordinator II - US or Canada Remote

Company: NSF International
Location: Austin
Posted on: January 15, 2022

Job Description:

At NSF International, our mission is to protect and improve human health. We're a global leader in standards development, testing, auditing, certification and training. We provide these services for a diverse set of industries including food, water, health sciences, sustainability and management systems. We're passionate about the work we do, because together, we have a broad impact on our world.

Our nearly 3,000 employees provide services in over 170 countries through our many global offices, at our client sites, from home offices and in state-of-the-art laboratories. We're growing fast, and that's where you come in. Come join our team.

NSF requires all employees to be fully vaccinated against COVID-19 as a condition of employment, with exceptions only as required by law.

As the Coordinator II - US or Canada Remote, you will be responsible for inputting data that may include customer info, customer job, work orders, audit info, scheduling, and other client-related information.

Principal Accountabilities Include, But Are Not Limited To
Heavy logistical and scheduling work without error and accuracy
Manages advanced customer data and interactions across service areas
Responds to routine customer questions and ensures customers are responding within designated timelines such as scheduling audits
Assists leaders in gathering data related to supplier forms, market data, and special projects, as needed. Creates operational
Select auditors and schedule audit based on auditor qualifications and client requirements
Ensure efficient and effective utilization of auditors and trips
Act as primary customer contact for questions regarding, but not limited to, audit dates, standards, processes, and evaluations
Act as primary contact for auditors regarding audit schedules and customer-specific requirements
Handle all internal/external customer concerns regarding the business unit's audits and services
Communicate any customer special needs, requests, requirements, or deadlines to auditors to assure customer needs are understood and will be met by each auditor
Coordinate shadow and witness field training audit activities for auditors as well as annual calibration audits
Perform other duties as requested

Education And Experience
High School Diploma/GED
Minimum 2 years of administrative or customer service experience
Prior experience handling scheduling and logistics work
Ability to link activities logistically and to prioritize work-load
Effective oral communication
Exceptional attention to detail
Excellent organization and multi-tasking skills
Experience with Microsoft Office Suite, i.e. Word, Excel, Outlook, etc
Ability to work independently, follow through on all assignments and meet deadlines

Preferred Qualifications
Bachelor's degree
A minimum of two (2) years experience in project management
Work experience within the food or food safety industries

Remote

Yes

Job

Client Services

Primary Location

United States

Schedule

Full-time

Keywords: NSF International, Austin , Coordinator II - US or Canada Remote, Other , Austin, Texas

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