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Water Quality Specialist

Company: ABC Home and Commercial
Location: Austin
Posted on: November 23, 2021

Job Description:

Description:
Location: Austin, Texas
Division: Mechanical Services
Employee Type: Full-Time
Pay: Commission plus bonuses

WHO WE ARE
ABC Home & Commercial is a family owned and operated business, providing a fun, stable, and challenging environment to grow, learn, and serve in our community. We're pleased to have a diverse group of employees and believe strongly in a work/life balance while building long-term, trusting relationships with our customers and employees. At ABC you'll quickly learn what it's like to become part of a team that believes in fulfilling commitments, serving others, supporting families, and building our community.
To learn more about ABC and to view a full list of our services, visit www.abchomeandcommercial.com

HOW YOU CAN HELP US
As ABC's Water Quality Specialist, you will sell, install, repair, and/or maintain water treatment and filtration systems with professionalism and excellent customer service.

WHAT YOU'LL DO
Must know and understand all applicable federal, state, and local codes and be able to apply them in a practical manner on each job.
Accurately diagnose the cause of water quality issues; recommend options for repair, installation or replacement of systems to customers; and complete all authorized service repairs.
Quote each job by using a flat rate price book in accordance with company policy, collect and deliver payment from customer to the office and complete and submit all required paperwork in a timely and accurate manner.
Work with inspectors, suppliers and co-workers to ensure correct project work, while abiding by all codes.
Carry out general skills such as: soldering; pipe-threading/gluing/using pro-press tools and fittings; diagnosing mechanical issues with water treatment equipment and repairing; water leak detection and repair; performing basic water quality tests; changing out drinking water filters.
Communicate effectively with supervisors, dispatchers, CSRs and customers to ensure complete alignment at all times during the service repair or replacement process.
Work with and train any helpers which may be assigned to work with you.
Maintain necessary licenses or certifications and complete required continuing education.
Maintain a positive attitude at all times with customers, fellow employees and supervisors.

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Requirements:
WHAT WE LOOK FOR
High school diploma or GED required
Class I, II, or III Water Treatment license, or the ability to obtain one.
Excellent communication & customer service skills.
High proficiency with emailing, instant messaging and use of various electronic devices and applications for effective communication/information sharing.
Ability to prioritize workload, work under pressure and handle irate customers and still maintain good composure.
Dependable and self-motivated with desire to work year-round.
Ability to work inside and/or outside for long periods of time, sometimes in extreme temperatures.
Must maintain an active Driver's License and be insurable.

WHAT WE OFFER
Health, Dental, Vision & Life Insurance
401(k) with company matching
Paid vacation and sick leave (PTO)
Profit sharing bonuses
Lead Now Program for all employees to increase earnings and pay
Company clubs & committees, and company outings
Paid trainings and development opportunities
Tuition reimbursement
Educational scholarships for employees and family members
Wellness program, including gym membership
Company vehicle with gas card (for service specialists)
Ability to work from home a percentage of the time (office staff only)

ABC is an Equal Opportunity Employer and participates in the E-Verify Program.

PI153988730

Keywords: ABC Home and Commercial, Austin , Water Quality Specialist, Other , Austin, Texas

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