Contact Center Representative

Company: Greater Texas Credit Union
Location: Austin
Posted on: November 19, 2021

Job Description:

Company Description

60 something year old organization looking for a special someone to fill a void. Loves long term relationships and doing community service. Serious inquiries only, please.

We love people who love people. Our job is to do more than help with finances, we create connections that last a lifetime.

If you truly have a passion for helping others, youll fall in love with us.

• Greater Texas
  Job Description
  
  The Basics:
  
  • Shift Hours: M-F 8:00 am - 5:00 pm, rotating Saturdays 9:00 am - 1:00 pm.
    What you'll do as a Contact Center Rep:
    
    • Assist members by phone with questions regarding their accounts.
    • Educate members on credit union products and services.
    • Process basic financial transactions: transfers, check orders, loan payments.
      What's in it for you:
      
      • Training and ongoing coaching to learn and develop highly desired skills.
      • An environment where you can help people in meaningful ways.
      • Full benefits package, Sundays off, 10 paid holidays, 401k, a job that looks great on a resume. Qualifications
        
        Must Have
        
        • Customer service experience.
        • Must have a pleasant and professional speaking voice.
        • Confidentiality and attention to detail is a must.
        • Teachable, Can-Do Attitude, A Sense of Humor :)
        • Someone who can confidently talk with a variety of people.
          Nice To Have
          
          • Previous Call Center experience.
          • Previous Financial Institution experience.
            Additional Information
            
            All your information will be kept confidential according to EEO guidelines.

Keywords: Greater Texas Credit Union, Austin , Contact Center Representative, Other , Austin, Texas