Parking Guest Attendant

Company: The Parking Spot
Location: Austin
Posted on: October 13, 2021

Job Description:

Do you have a friendly, enthusiastic personality and enjoy working in a team environment? If you share our values for team, people, and service, we encourage you to apply with us!

The Parking Spot is the leading near-airport Parking Company at over 20 airports and is actively hiring Parking Guest Attendants (PGAs). Our PGAs play an essential role in our operation; providing the highest level of service to our guests during the check-in and check-out process.

Pay Rate: $10.50+ an hour

What we offer:

• Immediate job offer after successful interview
• Great bonuses
• Consistent schedules
• Great benefits: Medical, Vision, Dental, 401(k) plan
• Paid Time Off, Vacation Pay, and Paid Holidays
• Training and professional development opportunities
• A safe work environment – here’s what we are doing to keep our employees and guests safe!
• A team-oriented culture – here’s everything you need to know about our culture!

Key Responsibilities of Parking Guest Attendants:

• Welcome and greet each guest in a friendly and professional manner
• Provide quick and pleasant assistance supporting guests at exit and entry lanes
• Answer telephones and assist customers using mobile devices while using our services
• Partner with all team members to provide the best guest experience
• Keep all PGA work areas neat and clean
• Assist and educate guests on TPS Spot Club Program and inquiries
• Fill water cooler
• Perform additional duties as reasonably requested by Management

Knowledge, Skills and Experience of Parking Guest Attendants:

• High school education or equivalent
• Previous customer service experience preferred
• Ability to verbally communicate clearly in the English language
• Ability to operate Apple technology products including iPhone, iPad tablets
• Comfortable using kiosk system and adapt to IT upgrades and changes
• Ability to work in inclement weather and stand for most of the shift

At The Parking Spot, we don’t just accept difference - we celebrate and seek it. Our values are “Team, People, and Service” and our “People” value statement guides us toward a workplace community that fosters more inclusion and belonging every day: “We take care of each other and do our best to make everyone feel welcome, supported, and safe”. To that end, The Parking Spot is an equal opportunity employer. We do not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. But not just because it’s the law, but because it’s the right thing to do. We hope you think so, too.

#NONSD

Keywords: The Parking Spot, Austin , Parking Guest Attendant, Other , Austin, Texas