Practice Manager
Company: Austin - South Towne
Location: Austin
Posted on: October 7, 2021
Job Description:
The Practice Manager "PM" has accountability of all aspects of
the location business operations. As a "people first" organization
the PM is a champion of their team through development programs of
coaching, mentoring, and performance management. Through creating
memorable experiences with each patient, the PM for "keeping score"
and is responsible for driving top line sales, increasing margin,
controlling payroll expenses and increasing profitability to meet
the company's overall business objectives. Working directly with
the staff and OD partners to ensure we are providing professional
eye exams and medical services needed, quality product selection,
acceptance of vision insurance plans and remarkable patient
service. The matching incumbent will be passionate about people,
patient care and the "Acuity Way"
Duties & Responsibilities
- Applies leadership, creative thinking and analytical skills to
improve individual practice performance and is an expert in solving
operational issues
- Builds an effective team that works collaboratively to achieve
results
- Addresses the practice's unique strengths and challenges with
objectives, strategies and plans
- Establishes clear objectives for store staff, communicates
expectations with clarity and sets high standards of expectations
for performance
- Sets the standard for a remarkable patience service and
experience utilizing the Acuity Way
- Identifies and selects top talent that matches AEG's values
with ability to recruit for long term sustainability
- Works closely with District Manager with the objective of
achieving and exceeding financial plans for the practice
- Learns quickly and adapts to facing new problems; works to
solve for a creative solution
- Relentless style to achieving results and development of others
sharing best practices withing AEG platform
- Versatile learner: retains an open mind when adapting to
change
- Marshals resources to get tasks done efficiently; can
orchestrate many activities to accomplish various goals through
superior service
- Ensures the daily sales are reviewed identifies gaps and places
solutions in place to close the gap
- Reinforces the practice selling strategy and the Acuity
Way
- Protects the company through loss prevention
- Partners with Human Resources to ensure that employees are
committed to the handbook guidelines
Keywords: Austin - South Towne, Austin , Practice Manager, Other , Austin, Texas
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