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Salesforce Admin

Company: Unassigned/Prospective Account
Location: Austin
Posted on: September 16, 2021

Job Description:

Responsibilities include executing on the day-to-day configuration, support, maintenance and improvement of our fast growing Salesforce user base

Monitor and troubleshoot any reported issues

Communicate with end-users and product managers to understand business requirements and convert them into effective solutions

Work with the Engineering team to support custom integration and development with our AWS-based microservices

Implement new features, packages, and vendors in our Salesforce instance

Manage our development sandboxes, and make sure our environments are consistent

Develop and create customized reports and dashboards based upon business needs

Stay up-to-date on new Salesforce features and functionality in order to provide recommendations for process improvements

Assist in training of new users, and grow the Salesforce skill set across the organization

Coordinate the evaluation, scope and completion of new development requests.

Work with our IT team to support security initiatives around SSO and SCIM

2+ years hands-on experience with Salesforce configuration and change management, ideally in a CI/CD environment

Experience with High Velocity Sales, Lightning Components, integration with phone systems, and Salesforce Engage

Vendor management experience

An ability to work directly with business users to understand and refine requirements

Keywords: Unassigned/Prospective Account, Austin , Salesforce Admin, Other , Austin, Texas

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