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Senior Analyst Customer Supply Chain(Amplify Snack Brands)

Company: HersheyCareers
Location: Austin
Posted on: September 16, 2021

Job Description:

Job Title: Sr Analyst Customer Supply Chain(Amplify Snack Brands)

Job Location: Austin, TX



Major Duties/Responsibilities: 


Manage key supply chain activities with a focus on delivering measurable results and interaction with key supply chain decision makers for assigned customers.  Align supply chain tactical and strategic imperatives.  Define short and long term supply chain vision and implement strategies to both achieve that vision and constantly refine it based on changing customer requirements, business conditions, new technology, etc.

Lead a weekly Collaborative Demand Alignment (CDA) meeting to coordinate supply chain activities across internal Hershey team in support of new items, transition, seasonal buys, etc.

Lead supply chain resource in working with multi-function internal and external teams to provide timely replenishment and planning actions and insights for all promotions, seasons, and planogram changes.  Specific activities include the communication of promotion items and quantities with proper lead time, creating and execution of seasonal push-pull strategies for everyday items, and forecasting and management of new and deleted items.  Positively impact retail in-stock levels and sales by implementing forecast changes derived from analysis of item selling patterns and having gained agreement from the customer.  Facilitate planning and execution with the customer, Hershey sales, and the Hershey planning team. Manage / Develop scorecards for key eCommerce customers to highlight metrics, shortfalls and action items as needed to correct course.

Develop systematic processes and exception based tools to deliver reliable logistics and execution results as measured by fill rates, on time delivery, inventory levels, service levels to retail partners, and waste for assigned customers. Formulate and execute special warehousing, transportation, and packaging initiatives as needed based on company directives

Maximize selling opportunities.  Where appropriate, utilize retail data and insights to drive incremental sales, including on shelf availability, promotion and seasonal execution, and new item launches. Through detailed understanding of customer forecasts and distribution network configuration and practices, assist Sales and Category Strategy and Insights to promote proper volume allocation and timing of inventory

Represent The Hershey Company on all relevant special projects and customer initiatives.  Through customer interaction and regular benchmarking, develop and maintain a focus on customer’s strategic direction in order to educate and prepare internal constituents and actively participate in strategic programs when there is a demonstrated benefit to the total supply chain.  

Manage customer orders, changes and returns.  Provide timely and accurate information to incoming customer order status. Work closely with the credit department to alert of any potential deductions or chargebacks. Communicate any order complexities with our partners. Ensure best in class order execution.



Minimum Education and Experience Requirements: 


  • Demonstrated ability to lead teams with minimal supervision and work in an ambiguous environment and be solutions-orientated.
  • Exceptional oral and written communication skills
  • Ability to negotiate effectively with internal and customer partners at all levels. Able to integrate feedback and adjust plans accordingly.
  • Strong collaboration, communication, and relationship management skills
  • Proficient understanding of fundamental business management and supply chain principles and concepts
  • Thorough grasp of key internal and customer forecasting, order generation, and order fulfillment processes
  • Ability to lead multi-functional project teams
  • Proficient in all Microsoft Office applications
  • Strong working knowledge in NETSUITE systems and tools
  • Ability to maintain focus on Hershey goals and improvements
  • Ability to present complex solution in an executive summary
  • Strong project management capabilities
  • Disposition to engage with customer at all levels of their organization (replenishment analyst to SVP)




  • Bachelor’s degree required



  • At least 5 years progressive experience in Supply Chain or related function





Amplify Snack Brands, a division of The Hershey Company is an Equal Opportunity Employer. The policy of Amplify Snack Brands is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's race, color, gender, age, national origin, religion, citizenship status, marital status, sexual orientation, gender identity, transgender status, physical or mental disability, protected veteran status, genetic information, pregnancy, or any other categories protected by applicable federal, state or local laws.


Amplify Snack Brands is an Equal Opportunity Employer - Minority/Female/Disabled/Protected Veterans



Keywords: HersheyCareers, Austin , Senior Analyst Customer Supply Chain(Amplify Snack Brands), Other , Austin, Texas

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