Telephone Triage Registered Nurse (RN)
Company: Texas Oncology
Posted on: September 15, 2021
Texas Oncology is looking for a full-time
Telephone Triage Registered Nurse (RN) to join our
team! This position is for the South
Austin location, located at 4101 James Casey St., Suite 100,
Austin, TX 78745.This location's regular hours are 8:30
a.m.-5 p.m., Monday-Friday, no weekends or holidays, and no call.
This position also offers a one-time $2,500 sign-on bonus.
Texas Oncology is the largest community oncology provider
in the country and has approximately 600+ providers in 220+ sites
across Texas and southeastern Oklahoma. Our founders pioneered
community-based cancer care because they believed in making the
best available cancer care accessible to all communities, allowing
people to fight cancer at home with the critical support of family
and friends nearby. Our mission is still the same today-at Texas
Oncology, we use leading-edge technology and research to deliver
high-quality, high-touch, evidence-based cancer care to help our
patients achieve "More breakthroughs. More victories." ® in their
fight against cancer. Today, Texas Oncology treats
half of all Texans diagnosed with cancer on an annual basis.
Why work for us?
Come join our team that is responsible for helping lead Texas
Oncology in treating more patient diagnosed with cancer than any
other provider in Texas. We offer our employees a competitive
benefits package that includes Medical, Dental, Vision, Life
Insurance, Short-term and Long-term disability coverage, a generous
PTO program, a 401k plan that comes with a company match, a
Wellness program that rewards you practicing a healthy lifestyle,
and lots of other great perks such as Tuition Reimbursement, an
Employee Assistance program and discounts on some of your favorite
What does the Telephone Triage Registered Nurse (RN)
The Telephone Triage Registered Nurse assesses
patient needs over the telephone, collaborates with a physician or
qualified staff member to meet those needs, then documents all
elements of care in the patient's medical record. The telephone
triage nurse will accurately identify patients with high risk
conditions and will direct care to the appropriate resources if
they cannot be managed by the nurse and/or within the clinic. Under
general supervision, provides professional nursing care for
patients adhering to national and organizational standards and
guidelines for specialty care and scope of practice per state
licensing board. Must recognize physical, psychological, and
spiritual aspects of care and participates in company-wide quality
initiatives. Supports and adheres to the US Oncology Compliance
Program, to include the Code of Ethics and Business Standards.
The essential duties and responsibilities:
- Addresses patient calls, portal messages and emails in a timely
manner concerning a wide range of symptom/side effect related
- Assesses urgency of patient symptoms/side effects and addresses
them appropriately, aggressively managing them to prevent
unnecessary emergency department and hospital utilization.
- Provides clear instruction and education to patients via the
- Collaborates with physicians via electronic communication, face
to face, or the telephone to discuss patient care needs that cannot
be independently and appropriately addressed using standing orders
or practice protocols.
- Sets up same day and/or future provider/infusion room
appointments to address symptom management concerns.
The ideal candidate for Telephone Triage Registered Nurse
(RN) position will have the following background and
- Graduate from an accredited program for professional nursing
education, BSN preferred.
- Minimum 1 years of RN experience.
- Oncology or applicable specialty experience required.
- Current RN state license with the applicable State Board of
- Current CPR certification required.
Texas Oncology is part of the US Oncology Network and is an Equal
Opportunity Employer. All qualified applicants will receive
consideration for employment without regard to race, color,
religion, sex, sexual orientation, gender identity, or national
Keywords: Texas Oncology, Austin , Telephone Triage Registered Nurse (RN), Other , Austin, Texas
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