Rooms Inspector
Company: Sage Hospitality Resources, LLP
Location: Austin
Posted on: June 12, 2021
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Job Description:
Why us? We invite you to apply to the DoubleTree Austin, part of the
Sage Hospitality management group. You are considering an award
winning team with a 30 year history of success in the Austin
hospitality market. Our beautiful hotel has been recognized for
many years for outstanding performance and our service scores are
currently among the top 20 of over 500 Doubletree Hotels in
America! As a part of the Housekeeping Team, you will be the face of the
Doubletree Hotel! We are seeking an energetic individual that loves
creating extraordinary experiences for our guests and fellow
associates. We are also honored to have been selected as a winner
for the local Recognize Good Award for Ethics in Business and have
received numerous accolades for our work in the community. We are
committed to promoting an enriching work environment and are
commitment to developing and promoting our winning team. We are loaded with perks: Medical, Dental, and Vision Insurance,
401 (k) with employer matching, Sage and Hilton Hotel Discounts
across the US, and SO much more! Employee Referral Program- $200 to $1,000 based on position Free Onsite Parking Numerous recognition programs Vacation and Sick Time Job Overview The Rooms Inspector ensures associates promptly clean public
areas and guest rooms are maintained, cleaned and inspected to
standard for resale to incoming guests. Responsible for training
associates on customer service, cleaning standards, and adherence
to the department's operations. Inspects rooms and assigned areas
for cleanliness and maintenance. Responsibilities Supervise, coach, counsel and train Public Area Attendants, Room
Attendants and Linen Runners. Supervise and inspect the cleaning of the guest rooms, turndown
service, public areas and back of the house; ensure compliance with
accident/loss prevention programs, SOPs and health/sanitation
standards and regulations to achieve a high level of cleanliness
and guest satisfaction. Issue assignments to staff reviewing special requests and areas
of concentration to ensure a smooth flow of the housekeeping
operation. Supervise and inspect the cleaning of the guest rooms, turndown
service, public areas and back of the house; ensure compliance with
accident/loss prevention programs, LSOPs and SOPs and
health/sanitation standards and regulations to achieve a high level
of cleanliness and guest satisfaction. Issue assignments to staff reviewing special requests and areas
of concentration to ensure a smooth flow of the housekeeping
operation. ssue supplies/goods to staff at beginning of shift in order to
control inventory and ensure proper supplies are available while
controlling expenses. Respond to guest requests, concerns and problems to ensure guest
satisfaction. Log items into the Lost and Found and answer
inquiries to maintain controls and ensure guest satisfaction. Implement emergency training and procedures to ensure
appropriate protection of the hotel, guest, staff and company
assets. Qualifications Education/Formal Training High school education or equivalent experience. Experience Experience required by position is from one to two years of
employment in a related position with this company or other
organization(s). Knowledge/Skills Requires working knowledge of Housekeeping and the hotel's
services, policies and operations. Working knowledge is generally
learned on-the-job. Requires supervisory skills. Physical Demands The physical demands described here are representative of those
that must be met by an associate to successfully perform the
essential functions of this job. Reasonable accommodations may be
made to enable individuals with disabilities to perform the
essential functions. Ability to communicate with guests and staff Ability to inspect guest rooms and review reports Lifting up to 50 lbs. of linen, supplies, furniture. Pushing up
to 50 lbs., pushing housekeeping cart and vacuum cleaner. Pulling up to 50 lbs., pulling housekeeping cart and vacuum
cleaner. Carrying up to 35 lbs. of supplies. Bending -picking up supplies, cleaning guests rooms, turndown
service, trash removal. Occasional kneeling required. Mobility -continuous movement throughout hotel. Continuous
standing -90% of shift. Climbing stairs, approximately 100 steps 3%
of 8 hours. Ladders -approximately 3 feet, 2% of 8 hour shift. ID: 2021-2955 Position Type: Regular Full-Time Property : Doubletree Austin Outlet: Not Applicable Category: Housekeeping & Laundry Address : 6505 N Interstate 35 City : Austin State : Texas EOE Protected Veterans/Disability
Keywords: Sage Hospitality Resources, LLP, Austin , Rooms Inspector, Other , Austin, Texas
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