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Mortgage Support Specialist - Remote/Nationwide

Company: Radian Group Inc.
Location: Austin
Posted on: June 12, 2021

Job Description:

The Mortgage Support Specialist is responsible for performing a variety of loan set-up, support and documentation duties. Loan set-up duties may include reviewing documents and entering date into the system of record. Support duties include tasks assigned to aid Loan Processors and Loan Closers prepare loans approval and closing submissions. Document duties will include contacting third-parties to obtain loan information and documentation required in connection with residential mortgage loans. A candidate must be able to assess that the information obtained meets the requirements Radian needs to fulfill loan conditions. Assignments must be processed in a timely and compliant manner to help facilitate loans in Team pipeline getting approved, closed, and funded. Professional communication is essential to this role. Experience in the mortgage industry and with loan operating systems is preferred. Individual must meet customer/client criteria to gain access to work and systems at the time of new hire as well as ongoing throughout the entire assignment. This can include recertification of adherence to criteria throughout the time of the assignment.

Why Work With Us:

  • Competitive Compensation: anticipated hourly rate from $14.89 to $21.77 based on skills and experience. This position is eligible to participate in an annual incentive program.

  • Our Company Makes an Impact. We've been recognized by multiple organizations like, being included on Bloomberg's Gender-Equality Index,being honored as a Tech 100 by HousingWire, pledging to PwC's CEO Action for Diversity & Inclusion commitment, andreceiving the Spirit Award from the MBA's Open Door's Foundation.

  • Rest and Relaxation.Generous time off starting day one, 9 paid holidays + 1 floating holiday in support of our I&D culture.

  • Health Benefits.Multiple medical plan choices, including HSA and FSA options, dental, and vision.

  • Prepare for your Future.401(k) with a top of market company match (did we mention the company match is immediately vested?!)

  • Paid Parental Leave.An opportunity for all new parents to embrace this exciting change in their lives.

  • Employee Assistance and Discount Programs.From helping you navigate the healthcare system, to providing resources and assistance to parents and caregivers of children with development disabilities, to scoring discounts with thousands of retailers.

  • Pet Insurance.To help protect our furry family members.

What You Will Do:

  • Order and follow up for third party services (title, appraisal, flood, MI etc) and required verifications (VOE, VOM, VOR etc.).
  • Loan set-up duties such as reviewing documentation and updating the system of record to match.
  • Verifying requested documents meet loan conditions and updating the assigned Loan Processor or Closer upon their receipt.

Who We Are Looking For:


  • The Mortgage Support Specialist will need basic computer skills needed to facilitate the processing of assignments. Experience in the following administrative capacity will be helpful: Mortgage, Real Estate, Title, or Insurance.

Skills and Abilities:

  • The successful candidate for this position will be able to work and meet deadlines in a fast paced environment with multiple competing priorities.
  • They must be organized with excellent interpersonal and communication skills, both written and verbal.
  • Detail oriented and technologically savvy with a comfort in learning new computer systems and software will be a must.

Prior Work Experience

  • Technical: 1 - 3 years
  • Supervisory: None

Education and Credentials

  • Required: HS Diploma/GED
  • Preferred: Bachelor's Degree, Concentration in Any

Radian is unable to sponsor visas for applicants for this specific role.

EEO Statement

Radian complies with all applicable federal, state, and local laws prohibiting discrimination in employment. All qualified applicants will receive consideration for employment without regard to gender, age, race, color, religious creed, marital status, gender identity, sexual orientation, national origin, ethnicity, ancestry, citizenship, genetic information, disability, protected veteran status or any other characteristic protected by applicable federal, state, or local law.

Equal Opportunity Employer Details

To learn more about Radian's Code of Conduct and Ethics and workplace conduct, please click [here]. Radian participates in E-Verify [Link] (en espaol [Link]). Learn more about your rights under immigration laws [Link] (en espaol [Link]).


Whether you require an accommodation for the job application or interview process, Radian is dedicated to a barrier-free employment process and encourages a diverse workforce. If you have questions about the accommodation process, please e-mail

Keywords: Radian Group Inc., Austin , Mortgage Support Specialist - Remote/Nationwide, Other , Austin, Texas

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