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Sr Director, Product Management - Mobile

Company: Tangoe
Location: Austin
Posted on: June 12, 2021

Job Description:

Senior Director, Product Management - Mobile

What you'll do:

The Senior Director of Product Management for Mobile leads the product strategy and execution for our Managed Mobility Services (MMS) solution. This role will evolve the Tangoe Mobile solution in line with customer needs and market trends to accelerate growth, ensuring a healthy roadmap and backlog of new capabilities. This role will work closely with executive management, all Tangoe functions, and other Product leaders to establish and align on a coordinated product strategy across the entire portfolio of Tangoe's solutions. This person will contribute to the vision, translate that vision into detailed product roadmaps, and work cross-functionally to drive product initiatives through the product lifecycle.


  • Lead, manage, and mentor a product team to drive success for Tangoe and our customers.
  • Set vision, strategy, and roadmap for Mobile within the overall Tangoe product strategy and roadmap.
  • As one of five senior Product and Development leaders, partner with peers, other functions, and executive leadership to help define Tangoe's overall product strategy, roadmap, and resource allocation.
  • Identify and assess emerging growth markets. Define product solutions and strategies to expand in those markets. Examples include IoT and new 5G-enabled services.
  • Champion ongoing competitive, market, customer, and user research to ensure decisions are based on sound use of both qualitative and quantitative data.
  • Partner with customers to prioritize capabilities that best achieve their business goals.
  • Partner with Tangoe's customer-facing teams to balance short-term customer-specific enhancements with medium/long-term strategic capabilities.
  • Partner with sales and marketing to prioritize capabilities that achieve GTM success and enable GTM teams with messaging, value propositions, demos, and collateral input.
  • Collaborate with engineering and user experience teams to deliver excellent product to large enterprises and their users.
  • Ensure UX is a standard component of the development lifecycle end to end, with a relentless focus on world-class consumer-grade experience. Mobile users typically include all customer employees.
  • Partner with Tangoe operations, services, and IT to define and deliver capabilities that are easy to operationalize and drive profitable scalability for Tangoe.
  • Be an SME for everything mobile: devices, connectivity, services, use cases, business applications and benefits to customers, and the full ecosystem of carriers, device and software vendors, and partners like Apple.
  • Engage with Industry Analysts and thought leaders to position Tangoe as a Magic Quadrant Leader.
  • Evangelize Tangoe's Mobile product and services at industry conferences and customer events.
  • Engage with customers for product feedback, escalations, roadmap presentations, and relationship building.
  • Support sales and other customer-facing teams in high-value meetings with prospects and customers.
  • Be an Executive Sponsor to key strategic customer accounts.

Who you are:

  • 5+ years of senior product leadership experience in enterprise SaaS
  • Significant experience in the mobility and/or IoT markets
  • Track record of driving product direction to achieve business, market, and user success
  • Mastery of making difficult, high stakes decisions under high uncertainty
  • Extensive experience engaging with customers at all seniority levels
  • Experience prioritizing customer requirements, working with stakeholders and internal teams to define market opportunities and plans in support of company goals
  • Successful track record of collaborating across large organizations and leading cross-functional initiatives
  • Experience leading enterprise product development using Agile-Scrum; passionate about the role and contribution of product managers, PO/BA's, and UX designers in an Agile development environment
  • Drive and passion for industry-leading, best in class UX and UI
  • Excellent product evangelism and communication skills
  • Strong interpersonal and problem-solving skills
  • High integrity person who can build productive, long-lasting relationships at all levels


  • Bachelor's degree

Where you'll work:

This role can be remotely based anywhere in the US

Who we are:

Our values: Integrity Excellence Courage Selflessness

Tangoe is powered by cutting-edge technology and the top people in the IT lifecycle management industry. Customers count on us to pay their bills, process their orders, manage their inventory, and find them savings for their global telecom, mobile, and cloud technology environments. In other words, we're really rather fabulous, and Gartner rates us as "Visionary"!

What we offer:

A competitive salary, along with a whole stack of other benefits too! We're ambitious, friendly, driven, and passionate. If you want to be a part of a like-minded team in an evolving, challenging marketplace, then it's worth us having a chat!

The Legal Stuff in really small print:

More Information About Tangoe:

Tangoe reaffirms its commitment to providing equal opportunities for employment and advancement to qualified employees and applicants. Individuals will be considered for positions for which they meet the minimum qualifications and are able to perform without regard to race, color, gender, age, religion, disability, national origin, veteran status, sexual orientation, gender identity, current unemployment status, or any other basis protected by federal, state or local laws. Tangoe is an Equal Opportunity Employer - Minority/Female/Disability/Veteran/Current Unemployment Status.

Tangoe is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please call (888) 855-2795. We will make a determination on your request for reasonable accommodation on a case-by-case basis.

The law requires Tangoe to post a notice describing the Federal laws prohibiting job discrimination. For information regarding your legal rights and protections, please visit Tangoe's career page at

As a Federal Contractor, Tangoe is required to participate in the E-Verify Program to confirm eligibility to work in the United States. For information please visit Tangoe's career page at

Tangoe will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay. For information please visit Tangoe's career page at

Notice to Recruiters and Agencies: Tangoe prefers to recruit candidates directly, rather than through a third party recruiter or agency. Do not submit or present your candidate(s) through any means (e-mail, fax, phone, mail, verbal referral) to Tangoe or any employee of Tangoe. In the case of candidate(s) submitted or presented to Tangoe by a recruiter or agency without a signed agreement in place for the specific position or without a specific open requisition, Tangoe explicitly reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. To request consideration as a Recruiting Vendor, please contact our recruiting department.

Keywords: Tangoe, Austin , Sr Director, Product Management - Mobile, Other , Austin, Texas

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