Disbursement Clerk II

Company: National Western Life Insurance Company
Location: Austin
Posted on: June 10, 2021

Job Description:

Job SummaryAt this level, incumbents are typically skilled in processing all forms of premium payments including checks, credit card, wire transfer, pre-authorized checks, and debit of agent accounts. This level also may involve more interaction with international agents to obtain additional documentation, policy amendments, or similar.?Essential Functions* This position is responsible for processing routine premium payments applied to new policies or renewals* This position is responsible for processing multiple forms of premium payments applied primarily to renewal policies* generating correspondence with agents and/or policy holders as needed* ensuring the accuracy and completeness of payment documents* following all applicable compliance procedures for processing such payments, including federal anti-money laundering guidelines and IRS cash reporting requirements* performing quality control assessments to ensure payment processing procedures are effective* answerings correspondence relating to updates, reprocessing of debit authorization, declined credit card payments, or other discrepancies* determining appropriate reassignment of charges and file updates when needed* training new/less experienced employees (full time or temporary) as needed* providing back up assistance to other staff members in varying areas as needed

Keywords: National Western Life Insurance Company, Austin , Disbursement Clerk II, Other , Austin, Texas