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Iteration Manager - Print Services

Company: IBM Corporation
Location: Austin
Posted on: June 10, 2021

Job Description:


At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk.

Your Role and Responsibilities

  • Own and be accountable for implementation planning and execution of global print transformation and continuous improvement
  • Directly support the vision & strategy for Kyndry's print offering for its employees partnering with members of the print tribe
  • Drive continuous value delivery to enhance the solution and create a productive print environment for the Kyndryl workforce and high NPS
  • Be the SME on the steady state processes of the print offering
  • Maximize the value delivered by the print tribe
  • Foster the print tribe's self-organization and continuous improvement in using agile methods

o Develop the strategy, plan, and documentation for print transformation, including objectives, scope, high level and detail plans, roles & responsibilities, and success criteria. Manage delivery of transformation, including detail plan across countries, reporting and metrics

o Prioritize the print service backlog both with the print tribe and Kyndryl's suppliers engaged in delivery of the print service

o Participate in evaluation and testing of supplier print solutions

o Work with other members of the print tribe to maintain controls (security, business continuity, financials, privacy, etc)

o Work with others on the print tribe to maintain an accurate view of print key metrics; manage the work across the Product Owner, Architect, User Advocate, and other members of the print team.

o Develop and maintain knowledge about the print industry to drive delivery of state-of-the-art service to Kyndryl

The location is most likely New York waiting on confirmation but these would be the other potential cities: Armonk, NY, New York, NY; Southbury, CT; Research Triangle Park, NC or Austin, TX.

Required Technical and Professional Expertise

  • 2 years' project management experience, waterfall and agile
  • Relationship management
  • Business case development & financial management

Preferred Technical and Professional Expertise

  • Knowledge of TEM industry
  • Experience with analytics tools

Keywords: IBM Corporation, Austin , Iteration Manager - Print Services, Other , Austin, Texas

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