Austin Service Center Account Representative

Company: Parker-Hannifin, Corporation
Location: Austin
Posted on: June 9, 2021

Job Description:

Org Marketing Statement

With annual sales of $14.3 billion in fiscal year 2019, Parker Hannifin is the world's leading diversified manufacturer of motion and control technologies and systems, providing precision-engineered solutions for a wide variety of mobile, industrial and aerospace markets. The company has operations in 50 countries around the world. Parker has increased its annual dividends paid to shareholders for 63 consecutive fiscal years, among the top five longest-running dividend-increase records in the S&P 500 index.

Responsibilities

Primary Responsibilities/Essential Job Functions: -Review and respond to customer inquiries received by phone, fax, or mail. -Prepare requests for cost estimates on non-standard products. -Check stock, provide pricing and delivery information on orders or potential orders -Initiate recommendations for Long-Term Agreements. -Recognize and pursue opportunities to maximize margins within manufacturing abilities. -Check order status or expedite order with Production Control Dept. and/or Shipping Dept. -Prepare purchase order of order entry and provide such information as customer code, pricing, quantity, part number, etc. -Clarify policies and procedures such as condition of sale and pricing structure. -Prepare and submit request for returned good authorization. -Provide technical information to distributors which appear in our catalogs or as advised by engineering, product managers, and/or technical services. -Formulate and enter quotes on-line and maintain supporting documentation such as cost estimating print-off, customer drawings and specifications, and divisional drawings and specifications. Secondary Responsibilities/Non-Essential Job Functions: -Acknowledge customer order upon request. -Assist outside sales personnel and co-workers as needed. -Quotes on non-standards. -Clarification of policies and procedures. -Responsible for disposition and communication of approval or denial of requests for credit as forwarded by the Accounts Receivable Dept. -Respond to Sample requests. -Any other similar or associated duties necessary to accomplish job objectives, or as assigned by the immediate supervisor.

Qualifications

• College Degree or equivalent experience required. -Must possess good communication skills. -Two to four years customer service experience necessary.

Equal Employment Opportunity

Parker is an Equal Opportunity and Affirmative Action Employer. Parker is committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job related reasons regardless of race, ethnicity, color, religion, sex, sexual orientation, age, national origin, disability, gender identity, genetic information, veteran status, or any other status protected by law. ("Minority/Female/Disability/Veteran/VEVRAA Federal Contractor") If you would like more information about Equal Employment Opportunity as an applicant under the law, please go to http://www.eeoc.gov/employers/upload/eeoc_self_print_poster.pdf and http://www1.eeoc.gov/employers/upload/eeoc_gina_supplement.pdf

Keywords: Parker-Hannifin, Corporation, Austin , Austin Service Center Account Representative, Other , Austin, Texas