Austin Service Center Account Representative
Company: Parker-Hannifin, Corporation
Posted on: June 9, 2021
Org Marketing Statement
With annual sales of $14.3 billion in fiscal year 2019, Parker
Hannifin is the world's leading diversified manufacturer of motion
and control technologies and systems, providing
precision-engineered solutions for a wide variety of mobile,
industrial and aerospace markets. The company has operations in 50
countries around the world. Parker has increased its annual
dividends paid to shareholders for 63 consecutive fiscal years,
among the top five longest-running dividend-increase records in the
S&P 500 index.
Primary Responsibilities/Essential Job Functions: -Review and
respond to customer inquiries received by phone, fax, or mail.
-Prepare requests for cost estimates on non-standard products.
-Check stock, provide pricing and delivery information on orders or
potential orders -Initiate recommendations for Long-Term
Agreements. -Recognize and pursue opportunities to maximize margins
within manufacturing abilities. -Check order status or expedite
order with Production Control Dept. and/or Shipping Dept. -Prepare
purchase order of order entry and provide such information as
customer code, pricing, quantity, part number, etc. -Clarify
policies and procedures such as condition of sale and pricing
structure. -Prepare and submit request for returned good
authorization. -Provide technical information to distributors which
appear in our catalogs or as advised by engineering, product
managers, and/or technical services. -Formulate and enter quotes
on-line and maintain supporting documentation such as cost
estimating print-off, customer drawings and specifications, and
divisional drawings and specifications. Secondary
Responsibilities/Non-Essential Job Functions: -Acknowledge customer
order upon request. -Assist outside sales personnel and co-workers
as needed. -Quotes on non-standards. -Clarification of policies and
procedures. -Responsible for disposition and communication of
approval or denial of requests for credit as forwarded by the
Accounts Receivable Dept. -Respond to Sample requests. -Any other
similar or associated duties necessary to accomplish job
objectives, or as assigned by the immediate supervisor.
- College Degree or equivalent experience required. -Must possess
good communication skills. -Two to four years customer service
Equal Employment Opportunity
Parker is an Equal Opportunity and Affirmative Action Employer.
Parker is committed to ensuring equal employment opportunities for
all job applicants and employees. Employment decisions are based
upon job related reasons regardless of race, ethnicity, color,
religion, sex, sexual orientation, age, national origin,
disability, gender identity, genetic information, veteran status,
or any other status protected by law.
("Minority/Female/Disability/Veteran/VEVRAA Federal Contractor") If
you would like more information about Equal Employment Opportunity
as an applicant under the law, please go to http://www.eeoc.gov/employers/upload/eeoc_self_print_poster.pdf
Keywords: Parker-Hannifin, Corporation, Austin , Austin Service Center Account Representative, Other , Austin, Texas
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