Virtual Customer Service Agent

Company: SYKES Enterprises
Location: Austin
Posted on: June 9, 2021

Job Description:

**Job description**At SYKES, we help people one caring interaction at a time - that includes you! Join us as a Virtual Customer Service Representative in support of a growing insurance company.In this role, you'll assist customers by answering insurance-related questions and resolving issues. If you have a passion for connecting with people and enjoy solving problems, this is the job for you!Best of all, you can interview, train and work from home! We'll set you up for success as you take part in our fully paid training program. You may also take advantage of additional future training as you work towards your Home and Auto Personal Lines Insurance License (opportunity is based on performance).This position is available to residents of the following states only: AR, OK, TX, MO, IN and NE.To apply, you'll need:High speed, wired internetEthernet CordHome Computer with Windows or Mac installed to test internet speed (during the interview process) Note: Work computer will be provided, once hired.Work with us and you'll enjoy:Full-Time Schedule (40 hours/week)$12/hour for 3 weeks, then $13/hour100% Paid TrainingFull benefits package including medical, dental, vision, life insurance and company matched 401(k) retirement planPaid Time OffTuition Reimbursement & more!**Required qualifications, skills and experience**Apply with us, if you possess:Multitasking skills (the ability to speak on the phone while using a computer)Logic and problem-solving skillExcellent communication skills, both written & verbalCustomer service experience preferred, but not requiredExperience in the financial services, healthcare or technology industries preferred, but not required**About SYKES**About SYKES Fort SmithLocation: RemoteSYKES Fort Smith is part of a global company with more than 55,000 employees serving major brands you love. Every time we help people answer a question, solve a problem or find a solution we create a meaningful connection and job fulfilment. Our teams become friends and are part of our family. Answer the call! Apply now to start your journey to a new, exciting career with SYKES Fort Smith!**EEO statement**EOE/Veteran/DisabledEqual Employment Opportunity & Affirmative ActionSYKES observes and supports all applicable laws and regulations concerning equal employment opportunities - regardless of race, color, religion, national origin, disability, gender, age, sexual orientation, or any other protected classification.
Associated topics: call center associate, call center representative, client, client service, customer care associate, customer care representative, customer service, customer service specialist, rep, tsr

Keywords: SYKES Enterprises, Austin , Virtual Customer Service Agent, Other , Austin, Texas