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Front Desk Associate - Club Wyndham Austin Resort

Company: Travel + Leisure Co.
Location: Austin
Posted on: June 9, 2021

Job Description:

Go Put the World on VacationAt Travel + Leisure Co. our goal is simple: to put the world on vacation. Were the worlds leading membership and travel company, with a portfolio of nearly 20 resort, travel club, and lifestyle travel brands. Our global team of associates brings hospitality to millions, turning vacation inspiration into exceptional travel experiences through our products and services: Wyndham Destinations , the largest vacation ownership company with 230 vacation club resort locations across the globe; Panorama , the worlds foremost membership travel business that includes RCI, the largest vacation exchange company, along with industry-leading travel technology, and membership travel brands; and Travel + Leisure Group , offering travel products and services all inspired by top online and print travel content, including travel booking platform , subscription travel clubs and branded consumer products.How Youll ShineAs a Guest Services Associate, your friendly welcome, excellent service, and contagious smile will play a vital part in making guests vacations memorable from registration to checkout. Youll extend hospitality with heart in everything you do, from sharing information about the resort and nearby attractions to providing room rate quotes and confirming reservations.Though no two days are the same at Wyndham Destinations, youll have the opportunity to:Bring smiles to guests from around the world by providing warm welcomesGuide guests through the registration process, issue unit keys, and provide information about the resort and area attractionsProcess cash and credit card transactions strictly following established proceduresBalance cash receipts, perform bucket checks, and complete other cashier/money handling responsibilitiesComplete all check-out procedures and verify that the correct charges and credits are reflected in guest foliosReserve and confirm reservations for individuals and/or groupsProvide guests with room rate quotesRespond to guest inquiries and concerns as quickly and completely as possiblePromote teamwork and quality service through daily communications and coordination with other departmentsHow Youll Be RewardedMedical, Dental, and Vision InsuranceDiscounted Hotel & Resort StaysEmployee Stock Purchase ProgramTuition Reimbursement401K Retirement Savings with Company MatchWhat Youll BringProfessional appearance and a positive, can-do attitudeExcellent communication skills with the ability to read, write and understand EnglishAbility to solve problems with a minimum of supervisionBasic math skills and knowledge of proper cash handling proceduresAbility to multitask and work in a fast paced environmentAttention to detail and strong organizing skillsBasic computer and office skillsHotel hospitality front office system knowledge a plusAbility to work independently or with others as neededHigh school diploma or equivalentOne year of guest services experience in a hospitality environment or one year of customer service experience in a service or retail environment preferredA World of InclusionHospitality is at the heart of all we do at Travel + Leisure Co., including how we treat each member of our growing community. Here, youll find a team thats inclusive, values diversity, and is built on a foundational respect for people from all over the world.We are an equal opportunity employer, and all applicants will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to mycareer@, including the title and the location of the position for which you are applying.

Keywords: Travel + Leisure Co., Austin , Front Desk Associate - Club Wyndham Austin Resort, Other , Austin, Texas

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