Urgent Referral Specialist
Company: TotalMed Staffing Inc.
Posted on: June 9, 2021
Position Title Referral Specialist
Location: Austin, TX 78741
Pay -- $15.00/hour
Hours must be available to work shifts between 8am-6pm
Monday-Friday. Must be available to work overtime.
Interview Process zoom
Covid IN OFFICE
2 years of healthcare call center experience or medical office
candidates will be taking inbound and outbound calls
experience taking inbound and outbound calls in a call center or
call center environment
Good data entry skills (type 35+ wpm)Position Purpose:
Assist in monitoring utilization of medical services to assure cost
effective use of medical resources through processing prior
Initiate authorization requests for outpatient and inpatient
services in accordance with the prior authorization list
Route to appropriate staff when needed
Verify eligibility and benefits
Answer phone queues and process faxes within established standards
Data enters authorizations into the system.
Currently FTEs are all cross trained for Referral Specialist:
create in patient auth AND Program Coordinator: involves receiving
clinical info for those auths and attach to member profile.
At one point, they will be in the phone queue but they tend to wait
awhile until introduced to that
In the rapidly-changing, highly regulated industry that is
healthcare, you need a medical staffing partner who works for
Enter TotalMed. Were an award-winning medical staffing agency
delivering flexible healthcare staffing solutions no matter how
complex your needs. But even more than that, were a team who really
cares. Our end goal is to achieve quality patient care while
enhancing your employee morale.
If youre a healthcare professional in either clinical or
non-clinical healthcare, our recruiters can help you navigate the
sea of healthcare jobs, uncovering your ideal career path.
Or, if youre faced with open positions and short-staffed projects
in either business care or patient care, TotalMed can provide
customized medical staffing solutions to fulfill your hiring
Keywords: TotalMed Staffing Inc., Austin , Urgent Referral Specialist, Other , Austin, Texas
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