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Urgent Referral Specialist

Company: TotalMed Staffing Inc.
Location: Austin
Posted on: June 9, 2021

Job Description:

Job Description

Position Title Referral Specialist
Location: Austin, TX 78741
Pay -- $15.00/hour
Hours must be available to work shifts between 8am-6pm Monday-Friday. Must be available to work overtime.
Interview Process zoom

2 years of healthcare call center experience or medical office candidates will be taking inbound and outbound calls
experience taking inbound and outbound calls in a call center or call center environment
Good data entry skills (type 35+ wpm)Position Purpose:
Assist in monitoring utilization of medical services to assure cost effective use of medical resources through processing prior authorizations.

Initiate authorization requests for outpatient and inpatient services in accordance with the prior authorization list
Route to appropriate staff when needed
Verify eligibility and benefits
Answer phone queues and process faxes within established standards Data enters authorizations into the system.
Currently FTEs are all cross trained for Referral Specialist: create in patient auth AND Program Coordinator: involves receiving clinical info for those auths and attach to member profile.
At one point, they will be in the phone queue but they tend to wait awhile until introduced to that

Company Description

In the rapidly-changing, highly regulated industry that is healthcare, you need a medical staffing partner who works for you.

Enter TotalMed. Were an award-winning medical staffing agency delivering flexible healthcare staffing solutions no matter how complex your needs. But even more than that, were a team who really cares. Our end goal is to achieve quality patient care while enhancing your employee morale.

If youre a healthcare professional in either clinical or non-clinical healthcare, our recruiters can help you navigate the sea of healthcare jobs, uncovering your ideal career path.

Or, if youre faced with open positions and short-staffed projects in either business care or patient care, TotalMed can provide customized medical staffing solutions to fulfill your hiring requirements.

Keywords: TotalMed Staffing Inc., Austin , Urgent Referral Specialist, Other , Austin, Texas

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