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Outdoor Adventure Guide - Full-Time - $500 Signing Bonus

Company: Hyatt
Location: Austin
Posted on: June 9, 2021

Job Description:

More than a spa resort, health retreat, or luxury hotel, Miraval Austin is an unrivaled wellbeing space that puts purpose and people at our core, serving as a catalyst for changing lives and celebrating individuality.Miraval Austin is currently looking for an Outdoor Adventure Guide. Under the general direction of the Outdoor Adventure Lead, the primary goal of this position is to facilitate safe, meaningful and fun outdoor experiences. The guide should be competent in leading hikes ranging in difficulty and distance, guiding and instructing mountain bike rides and classes, facilitating high and low ropes challenge course activities, as well as instructing climbing wall, archery, hatchet throwing classes and other Outdoor Adventure Programs.

As part of the Hyatt and Miraval family, we offer a complete benefits package including -

  • Paid time off for full-time colleagues.
  • Health, Dental, Vision, and Life Insurance for full-time colleagues.
  • Free parking and colleague meal.
  • Complimentary and discount Hyatt nights.
  • Use of facilities, ability to participate in classes, and discounts on Spa services.
  • 401(k) and ESPP.

Miraval Austin's Life in Balance Spa is honored to receive not only one, but two distinguished awards in 2020 - North America's Best Resort Spa and Texas' Best Resort Spa. We are seeking candidates who are driven and committed to helping us achieve continued success. Miraval colleagues work in an environment that demands exceptional performance yet reaps great rewards. Whether it is career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.

Miraval Austin demonstrates a relentless commitment to a creating a safe working environment for all colleagues and guests with comprehensive protocols and training. Current procedures in our spa include:

  • Accredited as a Global Biorisk Advisory Council (GBAC) STAR Facility which recognizes Miraval Austin as a showcase example of commitment to ensuring a clean, safe, and healthy environment for our employees, customers, and stakeholders.
  • Guests are temperature checked in advance of all spa services.
  • All Colleagues required to complete a wellness screening and temperature check upon arrival for their shift.
  • All colleagues required to wear masks at all times, in addition to other PPE (gloves, smocks, faceshields, etc.) as required by their position.

Guests must wear masks inside (with minimal exceptions) and outside if they are not able to socially distance.

The Outdoor Adventure Guide must have an interest in and knowledge about the natural world, including the Texas Hill Country, or a curiosity to learn about our natural habitat. This person must have strong interpersonal skills, strong customer service skills, strong group management skills, and strong critical thinking and problem solving skills. They also need to have the ability to be flexible in regards to scheduling and daily duties. Personal interest in outdoor adventure pursuits, including extensive hiking experience, mountain biking experience, climbing experience and a knowledge of rope systems.

  • Facilitation and problem solving skills
  • Detail oriented, creative, and flexible
  • Strong leadership skills
  • Ability to communicate effectively and work as a team player
  • Excellent presentation and teaching skills
  • Climbing ability and comfortable working at heights of 30-50ft to include traversing cables
  • Must be technically proficient with ropes, helmets, harnesses, hardware and several belay techniques
  • Regional knowledge of outdoor venues and resources
  • Ability to perform and facilitate all activities related to outdoor adventure
  • Hike 3-4 mile/hour pace, miles ranging from 2-14 miles traveled
  • Mountain biking, 10-15 mile/hour pace, miles ranging from 5-20 miles traveled
  • Must be able to work a flexible schedule including weekends and holidays
  • Must be able to work outside in all types of weather conditions

Education and/or Experience

  • Proficient knowledge of Miraval Philosophy and Mindfulness Applications preferred
  • Five years of experience in facilitation and/or guiding outdoor adventure programs preferred
  • Five years guiding experience hiking and mountain biking preferred
  • Five years of experience in facilitation of High and Low Ropes Elements preferred
  • ACCT Facilitator Level II preferred
  • First Aid/CPR
  • Wilderness First Aid and Wilderness First Responder Preferred
  • Lifeguard certification training required for facilitating water activities

Training in facilitating SUP and kayaking required for facilitating water activities

Keywords: Hyatt, Austin , Outdoor Adventure Guide - Full-Time - $500 Signing Bonus, Other , Austin, Texas

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