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Customer Service - Relay Specialist - Austin - 78753

Company: t-mobile
Location: Austin
Posted on: June 9, 2021

Job Description:

At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisexual, transgender, queer and non-binary people, and parents to apply. We are an equal opportunity employer and welcome everyone to our team. If you need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500.

In your application, please feel free to note which pronouns you use (For example- she/her/hers, he/him/his, they/them/theirs, etc.).

Do you have a passion for assisting people and making a difference?We believe in connecting our customers to what matters most. That means ALL customers.

Our Accessibility team offers communication products and services to reduce or eliminate communication barriers for customers who are Deaf, Blind, have a hearing or vision loss, and cognitive, speech or mobility needs that require additional assistance. With Telecommunications Relay Service (TRS) the Relay Communications Specialist serves as a link for the callers, relaying the call back and forth between the parties by speaking what a text user types, and typing what a voice telephone user speaks.
  • At least 18 years of age
  • Legally authorized to work in the United States
  • High School Diploma or GED
  • Ability to type a minimum of 60 wpm with 90% accuracy
  • You have the flexibility to work any shift including evenings

  • Okay. You've seen what we're looking for and you're up to the challenge. Here's what we can offer you in exchange for your outstanding work:

  • Competitive base pay plus annual bonus potential
  • Benefits for part-time and full-time associates
  • Medical, dental and vision benefits
  • Matching 401(k)
  • An annual Employee Stock Grant, and a purchase plan that gives you the chance to grab TMUS stock at a discount
  • Generous paid time-off programs
  • Phone service discounts
  • Education reimbursement
  • Serious growth potential for your career
  • Fun, fast-paced environment

  • This is more than a job. Its a chance to build a career and do work you can be proud of. Come on, what are you waiting for? Its time to explore an opportunity that could become the job of a lifetime. So apply today!
Here's what well count on you to do:
  • Passionate about providing world class customer service
  • Display flawless listening skills
  • Deliver solutions with perseverance and understanding
  • Supports team initiatives and creates an inclusive environment
Equal Employment Opportunity

We take equal opportunity seriouslyby choice.

T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.

Keywords: t-mobile, Austin , Customer Service - Relay Specialist - Austin - 78753, Other , Austin, Texas

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