POSITION TITLE: Property Manager
According to prescribed policies and procedures, under the
general supervision of the Regional Vice President or Regional
Director, the Senior Property Manager assumes responsibility for
operational and financial aspects of each assigned property and
meeting company goals in those areas.
ESSENTIAL FUNCTIONS AND BASIC DUTIES
- Assumes responsibility for preparation of budgets and financial
management of property(ies).
a. Prepares and documents annual operating/capital improvement
budgets requiring some review and revision from supervisor.
b. Analyzes financial statement activities for assigned
properties and acts to maintain operational performance within
c. Assumes responsibility for weekly, monthly and quarterly
financial reports for assigned properties. d. Works with HUD,
Owners, State Agencies and Boards of Directors to convey
operational reports, budgets and seek appropriate approvals.
- Assumes responsibility for ensuring property operates within
HUD and LIHTC rules.
a. Complies with company policies and procedures, fair housing
laws, state landlord and tenant laws and Low Income Housing Tax
Credit (LIHTC) section 42 rules. Operates within HUD guidelines and
communicates directly with regulatory authorities (typically HUD)
and owners in resolution of management issues.
b. Prepares amendments, extensions and supporting schedules for
maintaining rental assistance contracts (Section 8) and property
c. Ensures that waiting lists, resident files and other
documentation complies with all HUD and LIHTC rules and
- Assumes responsibility for maintaining Occupancy levels and
good owner and resident relations.
a. Performs or oversees marketing and leasing functions to
maintain budgeted or greater occupancy for the property.
b. Implements effective resident retention programs, such as
move-in and service follow up. Maintains good resident
c. Develops and maintains good relationships with owners,
partners and Boards. Includes attendance at Board meetings,
fulfilling any reporting requests and providing regular
- Assumes responsibility for management of employees and
a. Supervises employees including time and attendance
administration, performance evaluation and management including
b. Oversees maintenance of property and supervises maintenance
c. Oversees Service Coordination function and supervises Service
- Assumes responsibility for related duties as required or
a. Performs miscellaneous and specially requested tasks.
b. Ensures all residents and staff are treated with respect and
dignity. Reports all complaints made by residents and/or families
to the appropriate supervisors. Reports all allegations of abuse,
misappropriation of funds/property and/or any other corporate
compliance items immediately.
c. Adheres to all policies, procedures, terms and conditions set
forth in the NCR Employee Information Guide (EIG), Policy and
Procedure Guide (PPG), and facility handbook including, but not
limited to, corporate compliance, drug free workplace, safe work
practices, all federal, state, local regulations and laws.
d. Completes assigned training.
Property operates at or above budgeted Net Operating Income.
Property meets all Fair Housing Standards, Waiting List
Standards, Qualification and Certification Rules. Maintains Tenant
Files in organized manner. MOR score is one indicator.
Yardi or MPW scores at or above company standards.
Property is maintained properly - interior and exterior. REAC
score is one indicator.
Property meets or exceeds Occupancy standards. WORF reports are
submitted in a timely manner.
- All responsibilities are carried out in a manner consistent
with NCR's Core Values of Mission, Compassion, Leadership and
EDUCATION/CERTIFICATION: High school graduate or equivalent.
EXPERIENCE REQUIRED: One or more years of direct property
SKILLS/ABILITIES: Good communication, comprehension and
Working knowledge of Windows, Microsoft Office Suite and World
Wide Web which will be demonstrated by a passing score on a
computer literacy test.
PHYSICAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION
Vision: Normal: Consistent with standard workflow.
With respect to said job description, following is an estimate
of the daily time spent performing the following activities.
Rare (R) = 0-24%; Sometimes (S) = 25-49%; Frequent (F) = 50-74%;
Continuous (C) = 75% plus
R = Climbing S = Stooping Lifting / Carrying; S = 10-25 lbs. F =
Standing R = Pushing S = 26-50 lbs. S = Sitting R = Pulling R =
51-75 lbs. F = Walking S = Driving R = 76 plus lbs.
Worker is subject to changing inside and/or outside temperatures
which may include extreme heat (temperatures above 100 degrees) or
extreme cold (temperatures below 32 degrees)
Worker is subject to work conditions that are somewhat
disagreeable; elements such as noise, dust, heat and oil exist but
not to the extent of being continuously disagreeable.
MENTAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION
REASONING ABILITY: Ability to apply common sense understanding
to carry out detailed instructions.
MATHEMATICS ABILITY: Ability to perform math skills including
adding, subtracting, multiplying, and dividing; to perform the four
basic arithmetic operations with money; to perform operations with
the assistance of a calculator or Excel spreadsheet.).
LANGUAGE ABILITY: Ability to speak, read, write and understand
SUPERVISION RECEIVED: Occasional supervision. Employee works on
a definite objective using a wide range of procedures. Plans and
arranges his/her own work referring unusual matters to
WORKING CONDITIONS: Acceptable; some distractions.
All qualified applicants will receive consideration for
employment without regard to race, color, religion, sex, national
origin, ancestry, military status, disability, genetic information
and/or any other characteristics protected by applicable law.
Learn more about our organization in the video below.