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Austin Subaru Service Coordinator

Location: Austin
Posted on: June 9, 2021

Job Description:

Job DetailsLevelEntryJob LocationAustin Subaru - Austin, TXPosition TypeFull TimeJob ShiftDayDescriptionThe Service Coordinator's highest priority is to ensure incoming Service calls are handled as expeditiously as possible, and channeled to the proper personnel as needed. The Service Coordinator will also set service appointments based on clients' needs and schedules, and maximize service facility usage.A typing test is required for this position. You will need to visit to complete 2 typing tests and submit it with your application. Please be aware your application will not be processed until the typing tests are taken and are attached to your application or sent to applications@. If you have any trouble submitting your application please email the address above.Duties & Responsibilities include but are not limited to:Management of incoming Service Center phone calls, ensuring prompt response timesScheduling service appointments based on client requests and determined needsAssisting with administrative and clerical items as neededPerforming follow-up tasks by phone, email and regular mail, when requestedInforming the management of issues affecting the departmentPerform cashier dutiesPerformance Standards:Telephones answered within 3 or 4 ringsCalls channeled to the proper personnel quickly and accuratelyMessages taken and distributed to proper personnel quickly and accuratelyAppointments set to maximize client convenience and Service Center efficiencyQualifications:Excellent communication and client relations skillsProfessional appearance and demeanor at all timesBasic product knowledgeAdministrative and organizational skillsBasic business math skillsPunctuality and dependabilityMust have held a valid driver's license for at least 1 yearSchedule:This is a full-time positionMonday through Thursday from 10:00 AM - 7:00 PMSunday from 9:00 AM - 4:00 PMCompensation:$16 an hourCore Values:Transformational Not Transactional - Be TransformationalWe do what we say we're going to doWe encourage and support each otherWe're committed to continuous growthWe're all goal-settersWe promise to be mentors/menteesWe create and are part of high-performing teamsBenefitsThe Continental Automotive Group is an equal opportunity employer and a drug free workplace.All Continental Automotive Group Full-Time Employees Receive:Employer Paid Dental InsuranceEmployer Paid Life InsuranceEmployer Paid Medical InsuranceEmployer Paid Health Savings Account ContributionEmployer Paid Wellness ClinicEmployer Paid Flu Vaccinations Every FallEmployer Percentage Matching for 401k14 Paid Time Off Vacation Days/Year (1-9 years)19 Paid Time Off Vacation Days/Year (10+ years)Annual Christmas Bonus Based on TenureAnnual Christmas PartyAnnual Employee Appreciation DinnerEmployee Vehicle Purchase ProgramEmployee Discounts on Collision Repair, Parts, and ServiceBi-Weekly Pay Periods, Paid on FridaysHolidays: Thanksgiving, Christmas & New YearsEmployer Paid Lunches Every SaturdayEmployer Paid Lunches/Dinners - Special Occasions (Blood Drives, Birthdays, Awards, etc.)Access to In-House Insurance AgencyAccess to In-House Marketing AgencyVoluntary Life Term and Whole InsuranceVoluntary AFLAC Supplemental Coverages, Voluntary Vision plan, Pet Insurance, and Legal Shield$200 Donation to Charity of Your Choice with ApprovalWe strive to take excellent care of our employees, so that they will strive to take excellent care of our clients!CAG is committed to compliance with the American Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 220-0988.

Keywords: CONTINENTAL AUTO GROUP, Austin , Austin Subaru Service Coordinator, Other , Austin, Texas

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