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Patient Services Representative Sr. - Central Austin, TX

Company: US Oncology, Inc.
Location: Austin
Posted on: June 9, 2021

Job Description:

OverviewTexas Oncology is looking for a Patient Services Representative Sr. - 6204 Balcones Dr, Austin, TX 78731 to join our team! This position will support and work at our Central Austin, TX. location. Texas Oncology is the largest community oncology provider in the country and has approximately 600+ providers in 220+ sites across Texas and southeastern Oklahoma. Our founders pioneered community-based cancer care because they believed in making the best available cancer care accessible to all communities, allowing people to fight cancer at home with the critical support of family and friends nearby. Our mission is still the same today-at Texas Oncology, we use leading-edge technology and research to deliver high-quality, high-touch, evidence-based cancer care to help our patients achieve "More breakthroughs. More victories." in their fight against cancer. Today, Texas Oncology treats half of all Texans diagnosed with cancer on an annual basis.Why work for us?The Central Austin location is a comprehensive Cancer Center in the heart of Texas. As an integral part of the team, you will work with tenure s staff members, excellent physicians, and other leaders to ensure the facility runs efficiently. The central Austin location has a positive and welcome culture that strives to ensure all employees love coming to work each day.Come join our team that is responsible for helping lead Texas Oncology in treating more patient diagnosed with cancer than any other provider in Texas. We offer our employees a competitive benefits package that includes Medical, Dental, Vision, Life Insurance, Short-term and Long-term disability coverage, a generous PTO program, a 401k plan that comes with a company match, a Wellness program that rewards you practicing a healthy lifestyle, and lots of other great perks such as Tuition Reimbursement, an Employee Assistance program, and discounts on some of your favorite retailers.What does the Patient Services Representative Sr. do?The Patient Services Representative Sr. performs general business office functions that may include some or all the following: billing and claim submissions; charge capture and payment posting; insurance verification and eligibility; obtaining pre-authorizations; counseling patients and families on insurance and payment issues; and account follow-up and payment resolution. As necessary, assists patients and families with obtaining community resources including, but not limited to, housing, transportation, and financial support.Texas Oncology is part of the US Oncology Network and is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.ResponsibilitiesThe essential duties and responsibilities:Ensures all insurance, demographic, and eligibility information is obtained from patients and entered into the system in an accurate and timely manner. Registers patients in the system as necessary.Answers inbound scheduling calls and returns voicemails in a timely manner. Reviews requests and schedules as indicated by the provider's requirements.Collects and reviews all patient insurance information and completes insurance forms. Collects co-pays, deductibles, and other out of pocket amounts at the time of visit.Confirms patient insurance verification and eligibility. Obtains pre-authorization of services and/or referrals. Assesses patient financial requirements and advises patients and families on insurance benefits, co-pays, and financial obligations.Posts line items and adjustments to patient accounts. Balances receipts, reconciles daily work batches, and prepares audit trail. Prepares deposits for bank as needed.QualificationsThe ideal candidate for the Patient Services Representative Sr. will have the following background and experience:High School Diploma or equivalent required.A minimum of three to five years of medical business office experience required.A minimum of two years of authorization experience required.Diagnostic authorization experience preferred.The ideal candidate for the Patient Services Representative Sr. will have the following background and experience:High School Diploma or equivalent required.A minimum of three to five years of medical business office experience required.A minimum of two years of authorization experience required.Diagnostic authorization experience preferred.The essential duties and responsibilities:Ensures all insurance, demographic, and eligibility information is obtained from patients and entered into the system in an accurate and timely manner. Registers patients in the system as necessary.Answers inbound scheduling calls and returns voicemails in a timely manner. Reviews requests and schedules as indicated by the provider's requirements.Collects and reviews all patient insurance information and completes insurance forms. Collects co-pays, deductibles, and other out of pocket amounts at the time of visit.Confirms patient insurance verification and eligibility. Obtains pre-authorization of services and/or referrals. Assesses patient financial requirements and advises patients and families on insurance benefits, co-pays, and financial obligations.Posts line items and adjustments to patient accounts. Balances receipts, reconciles daily work batches, and prepares audit trail. Prepares deposits for bank as needed.

Keywords: US Oncology, Inc., Austin , Patient Services Representative Sr. - Central Austin, TX, Other , Austin, Texas

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