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Systems Engineer

Company: Hanger, Inc.
Location: Austin
Posted on: May 3, 2021

Job Description:

Why Us?

With a mantra of Empowering Human Potential, Hanger, Inc. is the world's premier provider of orthotic and prosthetic (O&P) services and products, offering the most advanced O&P solutions, clinically differentiated programs and unsurpassed customer service. Hanger's Patient Care segment is the largest owner and operator of O&P patient care clinics nationwide. Through its Products & Services segment, Hanger distributes branded and private label O&P devices, products and components, and provides rehabilitative solutions to the broader market. With nearly 160 years of clinical excellence and innovation, Hanger's vision is to lead the orthotic and prosthetic markets by providing superior patient care, outcomes, services and value. Collectively, Hanger employees touch thousands of lives each day, helping people achieve new levels of mobility and freedom.

Could This Be For You?

As the Systems Engineer II, you will be responsible for managing and monitoring all installed systems and infrastructure. Installing, configuring, testing and maintaining operating systems, application software and system management tools. Ensuring the highest levels of systems and infrastructure availability.

Your Impact

As a member of the Systems Engineering team, you will be responsible for:

* Planning and designing a secure server infrastructure * Implement new systems and drive improvements on existing systems * Support and maintain infrastructure services: Active Directory, VMware, Exchange/O365, Citrix, Network, etc. * Troubleshooting incidents and problems; in-depth performance analysis; determine and implement preventative measures * Working knowledge of enterprise backup and storage technologies * Working knowledge of cloud infrastructure (AWS, Azure, Oracle) * Ensure systems comply with Sarbanes-Oxley, security and HIPAA regulations and policies * Maintaining documentation for support of all systems * Troubleshooting, upgrading, and replacing hardware

Minimum Qualifications

Requirements for the role include:

* BS level education and a minimum of 3 years of related experience - OR - high school diploma and 7 years of related experience * 3 year experience supporting a Windows server environment (Windows 2008, 2012, 2016) * Ability to provide rotating, on-call 24x7 support for the infrastructure * Ability to travel up to 25% within USA * Must have or be eligible to obtain a valid driver's license and driving record within the standards outlined in Hanger's Motor Vehicle Safety Policy and Procedures.

Additional Success Factors

The successful candidate will also have the following attributes:

* Self-starter, act on own initiative and work in a dynamic, fast-paced environment * Excellent verbal and written communication skills are required * Superior customer service skills * Healthcare and/or financial application experience desired * MCSE/MCITP, VCP, Citrix, and/or ITIL certifications are a plus * Act with integrity in all ways and at all times, remaining honest, transparent, and respectful in all relationships. * Keep the patient at the center of everything that you do, building lifelong trust. * Foster open collaboration and constructive dialogue with everyone around you. * Continuously innovate new solutions, influencing and responding to change. * Focus on superior outcomes, and calibrate work processes for outstanding results.

Our Investment in You

Employees working at least 20 hours per week are eligible for the following benefits:

* Competitive Pay * Health Insurance * Dental Insurance * Vision Insurance * 8 Paid Holidays per Year * Paid Vacation Time Off * Paid Sick Time Off * 8 hours of paid time to volunteer in your community * Floating Holiday * Life Insurance * Medical Flex Spend Account * Dependent Care Flex Spend Account * Free employee assistance program * 401(k) * Full-time employees are also eligible for short-term and long-term disability insurance

Keywords: Hanger, Inc., Austin , Systems Engineer, Other , Austin, Texas

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