Practice Leader - Data & AI SaaS Onboarding
Company: IBM Corporation
Location: Austin
Posted on: May 3, 2021
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Job Description:
Introduction At IBM, work is more than a job - it's a calling: To build. To
design. To code. To consult. To think along with clients and sell.
To make markets. To invent. To collaborate. Not just to do
something better, but to attempt things you've never thought
possible. Are you ready to lead in this new era of technology and
solve some of the world's most challenging problems? If so, lets
talk. Your Role and Responsibilities The Data and AI SaaS Onboarding Leader is responsible for
managing the Data and AI SaaS Onboarding team. This team of product
specialists are responsible for the onboarding success of our Data
and AI SaaS portfolio for customers >$50K MRR. The activities
executed by this team include: customer onboarding, getting started
assistance, ensuring first productive use of products, develop and
trigger usage messages/eNuture campaigns, and provide insights to
customer health and out quarter renewals. Required Technical and Professional Expertise * Data and AI Leadership and/or Implementation Preferred Technical and Professional Expertise * OM, Planning Analytics, Cognos Analytics, Customer Care (WA,
WD, STT, NLU, Watson Studio)
Keywords: IBM Corporation, Austin , Practice Leader - Data & AI SaaS Onboarding, Other , Austin, Texas
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