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Practice Leader - Data & AI SaaS Onboarding

Company: IBM Corporation
Location: Austin
Posted on: May 3, 2021

Job Description:

Introduction

At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk.

Your Role and Responsibilities

The Data and AI SaaS Onboarding Leader is responsible for managing the Data and AI SaaS Onboarding team. This team of product specialists are responsible for the onboarding success of our Data and AI SaaS portfolio for customers >$50K MRR. The activities executed by this team include: customer onboarding, getting started assistance, ensuring first productive use of products, develop and trigger usage messages/eNuture campaigns, and provide insights to customer health and out quarter renewals.

Required Technical and Professional Expertise

* Data and AI Leadership and/or Implementation

Preferred Technical and Professional Expertise

* OM, Planning Analytics, Cognos Analytics, Customer Care (WA, WD, STT, NLU, Watson Studio)

Keywords: IBM Corporation, Austin , Practice Leader - Data & AI SaaS Onboarding, Other , Austin, Texas

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