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Associate Reliability Engineer

Company: Charles Schwab Corporation
Location: Austin
Posted on: May 3, 2021

Job Description:

As an Associate Information Systems Engineer, you'll be engaged in a dynamic, DevOps culture where you'll collaborate with business partners and application developers to provide application and platform support and innovate automation, monitoring, and reporting solutions.What you'll do: Provide 24x7 support for applications Triage, troubleshoot, and identify root cause of application and system issues in production Leverage existing tools and help develop new tools and requirements to improve mean time to restoration and time to root cause identification Collaborate with business partners and development teams to identify root cause, prioritize resolution, and identify backlog items for quality improvements Develop and improve existing monitoring and alerting systems with a focus on proactive issue detection and automated recovery Coordinate infrastructure maintenance activities, such as Disaster Recovery tests, OS currency, certificate renewals, etc. Participate in an on-call rotationThis full time role is a part of the nine-month NERD (New Employee Recruitment and Development) program that blends on-the-job experience with an extensive training curriculum that covers tools, technologies, processes and soft skills required to be successful in Schwab Technology Services for new college graduates. NERDs have a host manager, a mentor, a buddy, a coach, and others who are dedicated to their success.What you will get out of the program:Professional Growth - Technical and soft skills curriculum designed to accelerate your career.Hands-on Experience - Cross-functional experience and skills gained from on-the-job assignments.Knowledge Sharing - Opportunity to share and present ideas around innovation.Presentation Opportunities - Strengthen existing presentation and communication skills.Individual Coaching - One-on-one coaching and real-time development from host team.Exposure to Leadership - Experiences with leaders across Schwab Technology Services.Peer-to-peer interaction - Share ideas and experiences and as you grow alongside a cohort of peers.Currently enrolled in undergraduate or graduate degree program graduating within the next year or completed degree inComputer Science, Computer Information Systems, or related discipline.a high level of customer service skills to establish and enhance positive relationships with coworkers and business partners. Must demonstrate strong problem solving skills and the willingness to learn new technologies.Knowledge and experience with Windows 2012/2016 operating systems, SQL, IIS. General knowledge of Windows infrastructure, Active Directory, Powershell and Server administration. Scripting experience (strongly desired)Experience supporting a multi domain web platform, IIS, .NET applications.Familiarity with C#, .NET framework, development, jQuery, JavaScript and JavaScript libraries such as backbone.js and require.js, AJAX, and HTML/CSS.Experience with a software development IDE such as Visual StudioKnowledge of Model-View-Controller (MVC) architecture (and the emerging MVVM)Knowledge of Agile/Scrum developmentConceptual understanding and/or working knowledge of Web Content Management Systems are a plusExperience using Splunk Enterprise, monitoring and analyzing IT systems, website and application environments. Building operational and business metric dashboards and reports.Experience using Keynote and Gomez monitoring website performance and availability (Strongly desired)Strong interpersonal, analytical, problem solving and organizational skills. Ability to independently work as a contributing member in a high-paced and focused team.Good verbal and written communication skills Ability to thrive in a flexible and fast-paced environment across multiple time zones and locations

Keywords: Charles Schwab Corporation, Austin , Associate Reliability Engineer, Other , Austin, Texas

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