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Senior Account Manager

Company: Hero Digital
Location: Austin
Posted on: May 3, 2021

Job Description:

This position will be based in our Philadelphia or Austin office post-pandemic.

Overview

We're looking for a Senior Account Manager to join the Hero Digital Client Services team. Are you passionate about helping clients achieve their goals? Do you love working in a collaborative environment? If so, you'll be the right person for this job.

What you'll do

  • Serve as day to day contact on assigned accounts driving marketing, media, creative, and website services and projects.
  • Partner with the media team and other practices to manage programs and campaigns.
  • Build positive relationships with Senior Managers within client organization.
  • Understand all digital marketing disciplines to provide a point of view on standard methodologies and solutions.
  • Provide internal teams with appropriate insight into client's strategic business initiatives.
  • Demonstrate understanding of client business to find opportunities for cross and up-sell opportunities to grow revenue.
  • Develop detailed proposals, estimates, statements of work, and Digital Marketing work plans.

Who you are

  • You have a bachelor's degree, preferably in one of the following areas: business, marketing, communications, e-business engineering or computer science.
  • You have Account Management experience that spans 3 - 5+ years in Digital Marketing, Online Advertising, or Client Side.
  • Awareness or hands-on experience of Content Management Systems (Drupal or Adobe Experience Manager a plus),
  • Media experience in the areas of Analytics, Digital Marketing, Display Media, Paid Search, SEO, Marketing Automation, etc.
  • Excellent verbal and written communication skills, presentation skills a plus.
  • Google Analytics and/or Adwords Certification strongly preferred.
  • Real passion for digital marketing and technology.

Who we are

We are a leading independent customer experience agency in North America that was born in California, at the intersection of business, design and technology. Our purpose is to bring moments of Truth & Beauty into people's lives by creating customer experiences that are good for people and good for business. We drive growth and loyalty through a relentless focus of placing our client's customers at the center of their business. Led by the experts in strategy, marketing, data, design, and technology, we work in blended teams, solving client problems and delivering results at market speed. These teams help Fortune 500 companies like Comcast, Oracle, Twitter, U.S. Bank, Salesforce, Sephora, UnitedHealthcare, and TD Ameritrade Institutional invent, transform, and perform to deliver new brand and business value.

Do you share the values that set our company apart?

We are expanding our team of humble and hardworking people who share the qualities we believe in. We seek those who are Wholehearted, Craft-driven, and Bright.

We are grounded in the values of who we are that ultimately lead to moments of Truth & Beauty. We celebrate leaders at all levels who take risks and create magic. We bring our complete, genuine, and whole-hearted selves forward each day. We are craft-driven in nature, with strong curiosities, but with a diligent and meticulous approach. And we bring an unexpected brightness through imagination, inspiration and an optimistic mindset. The commitment we make to our work is the source of our pride and the basis of our reputation.

Above all, Hero Digital is committed to creating an inclusive employee experience. One that reflects the world we live in today. We are an equal opportunity employer that welcomes people regardless of backgrounds, experiences, abilities, and perspectives.

Keywords: Hero Digital, Austin , Senior Account Manager, Other , Austin, Texas

Click here to apply!

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