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Engineer, Customer Engineering

Company: Global Foundries
Location: Austin
Posted on: May 3, 2021

Job Description:

About GLOBALFOUNDRIES: GLOBALFOUNDRIES is a leading full-service semiconductor foundry providing a unique combination of design, development, and fabrication services to some of the world's most inspired technology companies. With a global manufacturing footprint spanning three continents, GLOBALFOUNDRIES makes possible the technologies and systems that transform industries and give customers the power to shape their markets. GLOBALFOUNDRIES is owned by Mubadala Investment Company. For more information, visit . Summary of Role: GLOBALFOUNDRIES is looking to add to their Customer Engineering team and will report to the Sr. Director, Global, Customer Engineering. In this role you have responsibility to manage and enable all aspects of organization and customer programs including ensuring customer deliverables, providing consistent delivery across all FABS worldwide, and demonstration of the highest level of customer service value proposition. This position will be responsible for ensuring that the customer requirements are being met, addressing customer needs as they arise (internal/external) and provide excellent customer service. This position will be located at Austin, TX facility. Essential Responsibilities: Ensure excellence and delivery of customer requirements Ensure delivery is consistent across all GlobalFoundries Fabricators, Engineering, Quality, and other delivery organizations Develop and demonstrate clear value propositions of all efforts such that OneGF delivery can be optimized Build strong relationships with execution technical teams, marketing and sales team, the SLT, and establish a channel for effective communication. Communicate project status to management on a regular basis. Perform all activities in a safe and responsible manner and support all Environmental, Health, Safety & Security requirements, and programs. Required Qualifications: Bachelor's Degree in Electrical/Electronic Engineering or related field Master's Degree in Business Administration Up to 4 Years of Relevant experience in both technical and marketing capacities Travel - 10% Language Fluency - English (Written & Verbal) Preferred Qualifications: Possess leadership qualities and creative problem-solving skills. Professional experience in a customer-facing, technical, and marketing roles. Proactive, outgoing, and energetic. If you need a reasonable accommodation for any part of the employment process, please contact us by email at usaccommodations@ and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address. An offer of employment with GLOBALFOUNDRIES is conditioned upon the successful completion of a background check and drug screen, as applicable and subject to applicable laws and regulations. GLOBALFOUNDRIES is fully committed to equal opportunity in the workplace and believes that cultural diversity within the company enhances its business potential. GLOBALFOUNDRIES goal of excellence in business necessitates the attraction and retention of highly qualified people. Artificial barriers and stereotypic biases detract from this objective and may be illegally discriminatory. All policies and processes which pertain to employees including recruitment, selection, training, utilization, promotion, compensation, benefits, extracurricular programs, and termination are created and implemented without regard to age, ethnicity, ancestry, color, marital status, medical condition, mental or physical disability, national origin, race, religion, political and/or third-party affiliation, sex, sexual orientation, gender identity or expression, veteran status, or any other characteristic or category specified by local, state or federal law.

Keywords: Global Foundries, Austin , Engineer, Customer Engineering, Other , Austin, Texas

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