eCommerce Content Production Specialist
Company: Apple Inc.
Posted on: May 3, 2021
The people here at Apple don't just build products - we craft
the kind of wonder that's revolutionized entire industries. It's
the diversity of those people and their ideas that supports the
innovation that runs through everything we do, from amazing
technology to industry-leading environmental efforts. Join Apple,
and help us leave the world better than we found it. Do you love
problem solving and thinking beyond an obvious solution? Do you
thrive in ambiguity and teams where little direction should fuel
your creativity? The Apple Online Store is seeking a dynamic, web
savvy content management professional to join the Digital Content
Management (DCM) Production team. A large and highly energetic
execution group, the numerous teams within DCM work together to
deliver the exceptional online shopping experience expected from
Apple. We work hard and have a good time doing it! As a Content
Production Specialist with the DCM Production team, you will be
responsible for updating and maintaining product and marketing
content across multiple online platforms and apps worldwide. From
product launches to marketing initiatives, major feature changes to
daily updates, your work will directly impact the experience for
millions of Apple customers across the globe who visit the Apple
Online Store every single day. You have a strong e-commerce
background with CSS and HTML experience, and are comfortable
navigating a diverse set of content management systems. You'll be
part of a large, tight-knit team, ensuring high quality results
while meeting ambitious deadlines. You are deeply detail oriented,
technically-minded, and comfortable with change and uncertainty in
a dynamic work environment.
- 3-5 years of experience in technology, operations, e-commerce
and/or customer support organization.
- HTML and CSS proficiency.
- In-depth knowledge and experience with online content
- A quick, flexible learner that can adapt to constant change and
- A reliable teammate who is able to collaborate closely within a
big and diverse team.
- Utmost attention to detail and ability to decipher and
troubleshoot complex code issues.
- Strong customer focus with the ability to see the big picture
in day-to-day duties.
- Ability to remain calm and good-natured while experiencing
aggressive deadlines and increased complexity.
- Able to accommodate flexible work schedule during critical
- Exhibits high degree of ownership and accountability.
- Strong communication skills.
- Foreign language fluency is a plus.
The DCM team maintains and manages all customer facing content
on the Apple Online Store as well as the Apple Store App. As a
Content Production Specialist, you will work closely with our DCM
web development team as the recipient of CSS and HTML code handoffs
to be processed and entered into a number of internal content
management tools. While you will not be creating the code itself,
you must be comfortable manipulating and updating raw HTML and CSS
to be used by our internal systems. You will maintain clean,
accurate, well-organized content, while executing on complex
marketing and product launch plans across the global Apple Online
Store. Day-to-day duties include the creation and publishing of
merchandising assets, product pages, and marketing initiatives,
while handling multiple versions of content and image assets across
a multitude of languages and customer segments. You are expected to
actively validate your own work, maintaining the highest level of
quality in everything that you do. You will also help the team to
identify and drive ways to continuously improve upon production
processes as you work with the various functions both within and
external to DCM. Other responsibilities include support, testing,
and implementation of tooling and system features, creation and
maintenance of documentation, and training fellow DCM Production
Education & Experience
BA/BS degree, or equivalent
Keywords: Apple Inc., Austin , eCommerce Content Production Specialist, Other , Austin, Texas
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