Residential Construction Market Manager - Austin
Posted on: May 3, 2021
Redfin is redefining real estate in the consumer's favor. As a
full-service brokerage, we combine our own technology and real
estate agents to make buying and selling a home faster, easier, and
more efficient. Our hiring standards are high, yet our culture is
humble. No matter what role you have, you'll be both challenged and
inspired every day. If you're passionate about delighting customers
and transforming the real estate industry, join us.
A diverse, inclusive culture is vital to Redfin's mission of
making real estate better for people from all walks of life. We're
proud that Redfin is a place where different points of view and
backgrounds are encouraged and respected. We constantly strive to
build a company that reflects the world around us, based on our
conviction that pursuing and developing talent of all types is the
only way for a business to thrive over the long haul.
Our new Redfin Home Services team brings a higher level of
convenience and certainty to the home selling and buying process.
As a Home Services Market Manager, you will be in charge of leading
all construction, renovation and sales for an entire Market.
Responsible for all local market business field operations and
Leads team of Project Superintendents and Concierge
Hire, train, and develop team to achieve maximum efficiency
Renovation budgeting and scheduling
Sources, prequalifies and negotiates vendor partnerships and
works closely with Vendor Management to on board new vendors to
meet local demand needs.
Review and approve proposals to ensure accuracy and
Responsible for any client escalations that may occur in the
field operations department. Must be able to diffuse situations and
exhibit a high level of customer service competency thus ensuring
all clients receive positive contact any time an issue has been
Develop, maintain and improve close relationships with local
Develop vendor relationships and continually build on quality
Develop and run a team of sales representatives
Simultaneously manage multiple disaggregated residential
projects that span large geographic areas across the entire
Ability to travel to projects on a weekly basis to review
scheduled progress and quality of work performed
- Works closely with each direct report on growth and development
in order to create advancement opportunities.
Desired Skills & Experience:
At least five years of residential renovation and construction
experience including but not limited to carpentry, electrical,
plumbing, flooring, roofing, glazing, concrete, drywall, stucco,
locksmith, painting, lamination, and tile.
Ability to read, interpret and influence P and L documents.
Strong, proven ability to understand, select, develop and
Proven ability to reach closure in variable situations (solved
by analytical, interpretive and/or constructive thinking).
Strong organizational planning and logistic skills. Close
attention to detail that will provide a productive field
Superintendent output without compromising quality.
Proven ability to work under pressure to meet deadlines while
managing internal customer and employees' expectations and
Ability to read and interpret provided reporting and analytics
on overall job, Superintendent and vendor performance. Will need to
pinpoint areas of concern and know what levers pull in order to
stabilize and bring performance back to an acceptable level and
Demonstrated ability to set and balance short- and long-term
priorities and remain focused within a rigorous, fast-paced and
dynamic environment. Must be able to effectively manage multiple
projects and tasks simultaneously.
Processes self-performance skills allowing for up-train of
employees on standards of installation and service.
Facility using and learning new technologies. Must have
smartphone skills and Microsoft office skills.
- Strong written and verbal communication skills. Will need the
ability to quickly shift from Superintendent field communications
to leadership and executive level communications frequently
throughout each day.
What We Offer:
To make sure we hire the most qualified people, we've designed a
multi-step selection process which may include interviews, a
homework assignment, and a reference check. We're excited to get to
know you, and hope you're ready to give this opportunity everything
Redfin is an equal opportunity employer committed to hiring a
Keywords: Redfin, Austin , Residential Construction Market Manager - Austin, Other , Austin, Texas
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