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Medical Advisor/Allergy Nurse Advisor

Company: Kelly Services
Location: Hutto
Posted on: April 9, 2021

Job Description:

Medical Advisor/Allergy Nurse AdvisorThis is a remote based position, but employee must be located in Texas (round Rock/Austin), Tampa, FL, NJ, or NY. and has the expectation of travel to the Bedmister, NJ office when necessary.Position Summary: This position reports to the Director of Medical Affairs and works closely with the North America MSL team and bulk extracts sales team to sustain a high level of medical and technical consultation for customers and to provide scientific leadership.General Purpose:The Extract Medical Advisor is expected to coordinate overall medical and technical support for bulk customers which includes dissemination of medical and technical information, documentation of all technical interactions, and development and implementation of improvements for both internal and external scientific communication. All activities must adhere to the agreed-upon timeline and budget, per the direction of the Director of Medical Affairs.The Extract Medical Advisor is a technical expert within the company and is expected to pursue personal learning opportunities across multiple scientific disciplines related to allergy and allergen-specific immunotherapy. This position requires a tremendous amount of cross-functional interaction as well as significant self-guided development. The ideal candidate should possess a strong scientific background with clinical experience with allergenic extracts along with exceptional business acumen.Qualifications:This position is expected to develop a deep understanding of:

  • Allergen Specific Immunotherapy
  • Allergenic Extract Manufacture
  • FDA Standardization of Allergenic Extracts
  • Biological measures of potency and stability
  • Botanical taxonomy and allergenic relationships
  • Manufacturing & Marketing CompliancePosition Responsibilities: Gather input and maintain files on all significant industry information, competition and manage the below key areas:
    • Customer Technical/Medical Support & Communication
    • Assist in the Company's overall scientific support efforts
    • The Medical Advisor - Bulk Extracts is responsible for responding to customer technical inquiries via phone, email, and fax and fully documenting the appropriate responses in a compliant manner.
    • Assist in developing technical support materials including technical memos, brochures, and newsletter articles.
    • Assist in maintaining FRESHDESK system for medical inquiry tracking and FAQ tools.Technical Sales Support:
      • Respond to medical information requests from sales support and inside & outside sales consultants.
      • Travel as needed to support Sales on account visits and regional and national tradeshows.
      • Provide consultation on account conversions to ensure seamless transition to Company's products.----Technical Education:
        • Extract Medical Advisor will assist in the development and management of medical scientific education materials and content for internal and external stakeholders.
        • Marketing Support: Provide feedback on customer perceptions on allergy immunotherapy and current scientific trends in the marketplace.
        • Training - Provide extract training to employees (sales team and internal employees) and customers
        • Remain up to date on current scientific information from leading journals, organizations, and affiliated websites
        • Build and maintain a library of competitive information on product specifications
        • Prioritize and handle multiple projects and deadlines simultaneously
        • Communicate complex concepts clearly at various levels
        • Consult with management for direction, as necessary
        • Stimulated by taking initiative and owning responsibilities
        • Monthly status/project reports
        • Other duties may be assignedThe Extract Medical Advisor will be required to develop a thorough understanding of Company's supply chain, manufacturing, regulatory, and sales support activities including latest developments within relevant areas both locally and globally. In addition, the Medical Advisor - Bulk Extracts is expected to participate in department/company meetings and some international travel may be required.Essential Skills & Experience:
          • The Extract Medical Advisor must possess superior communication skills, analytical skills and be highly self-motivated
          • Must have substantial experience interacting with customers in a life science industry
          • Must be efficient at time management and self-direction as this role may be offered as a remote position to the appropriate candidate, in addition to the option of being based in our New Jersey office.
          • Must be able to analyze and critically discuss information and data from scientific journals and clinical studies
          • Must be able to communicate effectively to physicians and non-physicians and abide by industry's marketing compliance regulations
          • Must be highly organized and detail-oriented with the ability to handle multiple projects and deadlines
          • Should be a team player with strong interpersonal skills
          • Should be proficient at handling customer inquiries and complaints.
          • Experience with customer relationship programs is preferred
          • Must be willing to travel up to 40%
          • Software/Website experience:
            • Excel, Word, PowerPoint
            • PubMed literature searchNonessential Skills & Experience:
              • Registered Nurse or Clinical/Scientific Bachelor's Degree preferably with a focus/specialty in allergic disease
              • Pharmaceutical or Biotechnology scientific/medical marketing experience a plus
              • Organized/detail oriented self-starter with the ability to multi-task
              • Proficiency with Word, Excel, and PowerPoint, SAP and online portal ticketing systems such as FreshDesk
              • A proven ability to understand highly technical products and procedures
              • The ability to work in teams and as well as independently
              • Organizational and leadership skills with a proven track record of success
              • No direct reportsWhy Kelly--?Kelly Science & Clinical is your connection to premier scientific and clinical companies looking to hire talented people just like you. Every day, we match science professionals with dream jobs that fit their skills and interests-it's the way we think job searching should be. Nearly 100 percent of our science recruiters have a professional background/education in science, so we know a thing or two about the science market and how to get you noticed.About Kelly--At Kelly, we're always thinking about what's next and advising job seekers on new ways of working to reach their full potential. In fact, we're a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live. Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world. Kelly is an equal opportunity employer committed to employing a diverse workforce, including, but not limited to, minorities, females, individuals with disabilities, protected veterans, sexual orientation, gender identity. Equal Employment Opportunity is The Law.]]

Keywords: Kelly Services, Austin , Medical Advisor/Allergy Nurse Advisor, Other , Hutto, Texas

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